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Suttons Reviews | Customer Service Reviews for https://www.feefo.com/reviews/suttons | Feefo

Displaying all 20,191 reviews

Trusted Customer

1 day ago

Date of purchase: 16/07/2025

Suttons for Service

Orders received promptly and securely packaged. Faultless service thank you. Products of good quality and as described.

Product reviews

Nick F

Market Rasen

1 month ago

Date of purchase: 09/06/2025

What Nick F said about Suttons:

Sadly underwhelmed by service and quality!

When I ordered a number of chilli plants from Suttons there was no indication there would be any delays, but I had to wait several weeks for most and 1 month+ for my Ghost chilli plant. I had to...

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Helen M

Suttons

1 day ago

Thank you for your feedback. I’m sorry to hear about the delay in your chilli plant delivery and that the quality did not meet your expectations. We aim to provide clear information and healthy plants, so I appreciate you sharing your experience. Please do contact us if you have not already, and we will be happy to help. Kind regards, Helen

Nick F

1 day ago

I was asked to review all my plants by the organisation. I did so quite honestly. I thank them for their apologies and responses. Whilst not having the best experience, as they haven't ignored me and have responded I will order from them again and have improved my rating to three stars. Thank-you.

Product reviews

Helen M

Suttons

1 day ago

Thank you for your feedback. I’m sorry to hear that your chilli plants arrived later than expected and did not quite meet the standard you hoped for. While it’s good to know they are now growing reasonably well, I appreciate your disappointment compared to previous years’ seed-grown plants. Please do contact us if you have not already, and we will be happy to assist. Kind regards, Helen

Nick F

1 day ago

As per my other response.

Trusted Customer

1 day ago

Date of purchase: 02/07/2025

The best

Very good and helpful service

Trusted Customer

1 day ago

Date of purchase: 16/07/2025

Plant

Already done above

Product reviews

Trusted Customer

1 day ago

Date of purchase: 18/07/2025

Good quality and quick delivery

Easy to place orders and fast delivery with well packaged plants .

Product reviews

Trusted Customer

1 day ago

Date of purchase: 02/07/2025

Beautiful arrangement of colourful plants

Very quick to respond to my email and send a replacement basket which I would definitely place another order from them

Product reviews

Paul Clubley

Bedford

1 day ago

Date of purchase: 18/07/2025

What Paul Clubley said about Suttons:

Healthy plants, delivered quickly.

A rapid service of well packaged products. Strong healthy plants, quickly delivered.

Product reviews

Trusted Customer

1 day ago

Date of purchase: 06/04/2025

Good

Product reviews

Trusted Customer

1 day ago

Date of purchase: 16/07/2025

Disappointed!

Received an apology and voucher against further purchases

Product reviews

Trusted Customer

1 day ago

Date of purchase: 16/07/2025

Excellent

Product reviews

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About Suttons

Suttons is an internationally renowned supplier of flower and vegetable seeds, young plants, bulbs, fruit bushes and other horticultural products to amateur gardeners. We have a reputation for quality and service that is second to none, and a remarkable history that goes back over two hundred years!

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0333 043 0700

Suttons,, Woodview Road, Paington, Devon, TQ4 7NG, United Kingdom

Broccoli Sprouting Summer Purple - Seeds

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Suttons Reviews

Garden Gear - 22M Metal Garden ArchMore reviews of this product (7)View product websiteLooks sturdy with attractive black metal appearance. It does however need extra supports to firmly anchor it to the ground. These are not supplied and it would be helpful if they were included .

Garden Gear - Black Metal ObeliskMore reviews of this product (23)View product websiteLooks attractive and serves its purpose to display climbing plants effectively. Like the arch, it does require additional supports to secure it in the ground. These are not included and it would ...Read all

Chilli Pepper Montezuma HotMore reviews of this product (2)View product websiteQuite late in arriving and not of great quality. Although it has survived and is now growing reasonably well it is not great quality.

Chilli Pepper Scotch Bonnet RedMore reviews of this product (13)View product websiteThe scotch bonnet was late in delivery and not a great specimen. It is rather lacklustre and still has not flowered, probably wouldn't order again. I just hope it eventually flowers and fruits!

Nurserymans Choice Chilli PepperMore reviews of this product (13)View product websiteSadly a little underwhelmed by the chilli plants I got from Suttons. They were somewhat delayed in delivery, my Ghost chilli was very late in delivery, and when they arrived weren't particularly...Read all

Chilli Pepper Havanna GoldMore reviews of this product (7)View product websiteAS with all the chilli pepper plants I ordered, it was late in delivery and not the best quality. The plant is coming on now but is not a great specimen and is rather weak.

Chilli Pepper Ghost ChilliMore reviews of this product (5)View product websiteThis was a treat to myself, but was delayed by several weeks from when I ordered it. When it arrived it was rather a weak pale specimen and still has not grown into a particularly good specimen, even...Read all

Meconopsis LingholmMore reviews of this product (90)View product websiteBought 4 very expensive meconopsis plants. Three are growing fine, but fourth, nurtured in the same way, very quickly died. Very disappointed, as normally rely on Sutton’s for quality.

Magnolia Red Lucky StandardMore reviews of this product (24)View product websiteHealthy plants but hasn’t flowered yet . Looking forward to flowers next year .

Magnolia FireMore reviews of this product (4)View product websitePlant hasn’t flowered yet but healthy and good value . Looking forward to flowers next year .

Hemerocallis Stella RougeMore reviews of this product (1)View product websiteGreat heathy plants

Coral Falls BasketMore reviews of this product (28)View product websiteA replacement basket arrived as coral falls basket had been sold out. The 1st basket that arrived looked to me quite dead . I contacted customer support and they apologised and sent me a replacement...Read all

Citrus Tree Collection Citrus FruitMore reviews of this product (48)View product websiteAn excellent selection of three citrus plants. Strong, healthy and ready for planting into large patio containers. Apart from being winter delicate, they should give a splendid display, if looked...Read all

Geranium Jackpot Mixed F1 HybridMore reviews of this product (823)View product websiteVery nice

Begonia x tuberhybrida Apricot Shades Improved F1 HybridMore reviews of this product (758)View product websiteArrived damaged and broken and extremely ‘leggy’. I have purchased before and was very pleased- but not this time 😢

Hydrangea paniculata Vanille FraiseMore reviews of this product (10)View product websiteA good size plant , delivered in good condition , and has since grown in leaps and bounds

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