Search reviews
Looking for our business site?

Visit

Feefo.com

Merchant Logo

West Brom Building Society Reviews

https://www.westbrom.co.uk/
Rated
Exceptional
Service
4.7
/5

5

4

3

2

1

4,809

734

113

70

97

5,823

ratings over the past year

Displaying all 5,823 reviews
Trusted Customer
3 days ago
Date of purchase: 10/06/2025
A very satisfied customer
The service I received was polite, personal and - I mean this as a big compliment - old fashioned in that the Branch Manager listened to what I wanted from my investment.
0
Share
See full customer review
Trusted Customer
3 days ago
Date of purchase: 11/06/2025
Excellent customer service.
Professional, helpful and friendly.
0
Share
See full customer review
Trusted Customer
3 days ago
Date of purchase: 11/06/2025
Friendly, helpful & efficient
Staff always friendly, polite and efficient.
0
Share
See full customer review
Trusted Customer
4 days ago
Date of purchase: 10/06/2025
Nice helpful staff Thanks
0
Share
See full customer review
RK
Roy Keen
Warwickshire
4 days ago
Date of purchase: 11/06/2025
What Roy Keen said about West Brom Building Society:
Excellent service
Operator was friendly, helpfull and efficient. My savings query was resolved quickly and when I raised a further query about on line banking, that was no problem either. Very pleased with the service...

Read all
0
Share
See full customer review
Trusted Customer
4 days ago
Date of purchase: 11/06/2025
Friendly and efficient staff
Very good lovely friendly and efficient staff. Nothing is too much trouble for them and they always make you feel at ease. Always ready with a smile for you
0
Share
See full customer review
Trusted Customer
4 days ago
Date of purchase: 11/06/2025
Always Pleasant
Banked here for over 10 years. Always had a great experience. Staff face a lot of slow and disorganised customers, but are efficient and dependable in getting them through.
0
Share
See full customer review
Trusted Customer
4 days ago
Date of purchase: 11/06/2025
Good service from West Brom Building Society
Welcoming and was given good advice on savings. Was very friendly and made us feel comfortable.
0
Share
See full customer review
AH
Ashley Hickinbottom
Great bridge
4 days ago
Date of purchase: 11/06/2025
What Ashley Hickinbottom said about West Brom Building Society:
This branch is never to much hassle for anything got time for anyone at anytime would highly recommend
0
Share
See full customer review
RB
Richard Bunn
4 days ago
Date of purchase: 11/06/2025
What Richard Bunn said about West Brom Building Society:
Helpful and friendly
Staff are always efficient, friendly and extremely helpful.
0
Share
See full customer review
Not received a review invite?
About West Brom Building Society
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.
Read all
0345 241 3785
Head Office, 2 Providence Place, West Bromwich, West Midlands, B70 8AF, United Kingdom
Customer Support
Website
Facebook
X (Twitter)
Instagram
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards
Why trust Feefo reviews?

Learn more about Feefo
About West Brom Building Society
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.