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West Brom Building Society Reviews

https://www.westbrom.co.uk/
Rated
Exceptional
Service
4.7
/5

5

4

3

2

1

4,817

734

114

71

97

5,833

ratings over the past year

Displaying all 5,838 reviews
Trusted Customer
4 hours ago
Date of purchase: 13/06/2025
Very good very nice lady
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Trusted Customer
4 hours ago
Date of purchase: 13/06/2025
5 star
Efficient, professional and helpful
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RD
Rachel Dixon
Kingswinford
4 hours ago
Date of purchase: 13/06/2025
What Rachel Dixon said about West Brom Building Society:
Always a friendly service.
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Trusted Customer
4 hours ago
Date of purchase: 13/06/2025
Recent phone call
Friendly and knowledgeable staff.
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Trusted Customer
4 hours ago
Date of purchase: 13/06/2025
Assistance with login
I spoke to a very helpful girl.
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MB
Margaret Bennett
4 hours ago
Date of purchase: 13/06/2025
What Margaret Bennett said about West Brom Building Society:
Excellent service as usual the girls are always very efficient
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Trusted Customer
5 hours ago
Date of purchase: 13/06/2025
An admin shambles!
I could not open a joint account when applying online. Had to open the account in my name and then try and get help and a form to add my wife to the account. Tried ringing their office on several...

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David Carter
Holt
5 hours ago
Date of purchase: 14/06/2025
What David Carter said about West Brom Building Society:
Good customer services!
Very helpful person talked me through process.
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DB
Derek Barrett
Solihull west mids
5 hours ago
Date of purchase: 13/06/2025
What Derek Barrett said about West Brom Building Society:
Very. Good
I’ve lost my pass book and a lady called Atinder was very helpful and put my mind at rest
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Trusted Customer
5 hours ago
Date of purchase: 14/06/2025
Account details smended
Excellent service
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About West Brom Building Society
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.
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0345 241 3785
Head Office, 2 Providence Place, West Bromwich, West Midlands, B70 8AF, United Kingdom
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About West Brom Building Society
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.