Search reviews
Looking for our business site?

Visit

Feefo.com

Merchant Logo

West Brom Building Society Reviews

https://www.westbrom.co.uk/
Rated
Exceptional
Service
4.7
/5

5

4

3

2

1

4,809

733

113

70

97

5,822

ratings over the past year

Displaying all 5,822 reviews
IJ
Ian Jones
Tipton
3 days ago
Date of purchase: 11/06/2025
What Ian Jones said about West Brom Building Society:
Excellent service
My service with Charlie at Westbrom building society was brilliant, she was very helpful & a pleasure to speak too, I can't thank her enough, hope I spelt her name right & thank u for you help, Ian...

Read all
0
Share
See full customer review
Trusted Customer
3 days ago
Date of purchase: 11/06/2025
Got what I needed
practical and it worked. Thank you
0
Share
See full customer review
Trusted Customer
3 days ago
Date of purchase: 11/06/2025
Excellent
0
Share
See full customer review
Trusted Customer
3 days ago
Date of purchase: 11/06/2025
Always very helpful Staff are so nice in Northfield
0
Share
See full customer review
Trusted Customer
3 days ago
Date of purchase: 11/06/2025
Very good
Quick and efficient. Pleasant staff. Very helpful.
0
Share
See full customer review
Trusted Customer
3 days ago
Date of purchase: 10/06/2025
A very satisfied customer
The service I received was polite, personal and - I mean this as a big compliment - old fashioned in that the Branch Manager listened to what I wanted from my investment.
0
Share
See full customer review
Trusted Customer
3 days ago
Date of purchase: 11/06/2025
Excellent customer service.
Professional, helpful and friendly.
0
Share
See full customer review
Trusted Customer
3 days ago
Date of purchase: 11/06/2025
Friendly, helpful & efficient
Staff always friendly, polite and efficient.
0
Share
See full customer review
Trusted Customer
3 days ago
Date of purchase: 10/06/2025
Nice helpful staff Thanks
0
Share
See full customer review
RK
Roy Keen
Warwickshire
3 days ago
Date of purchase: 11/06/2025
What Roy Keen said about West Brom Building Society:
Excellent service
Operator was friendly, helpfull and efficient. My savings query was resolved quickly and when I raised a further query about on line banking, that was no problem either. Very pleased with the service...

Read all
0
Share
See full customer review
Not received a review invite?
About West Brom Building Society
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.
Read all
0345 241 3785
Head Office, 2 Providence Place, West Bromwich, West Midlands, B70 8AF, United Kingdom
Customer Support
Website
Facebook
X (Twitter)
Instagram
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards
Why trust Feefo reviews?

Learn more about Feefo
About West Brom Building Society
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.