Very thorough with good explanation of process. Very polite, helpful and thoughtful. Gentle advice about what to do next.
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Trusted Customer
Feefo Verified
2 hours ago
Pleasant helpful assistant who dealt with our request efficiently
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BK
Baljit Kolare
Feefo Verified
2 hours ago
What Baljit Kolare said about West Brom Building Society:
The chap who served me was very helpful and went out of his way to help me
Very helpful and went out of his way
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Trusted Customer
Feefo Verified
3 hours ago
Staff
Staff at all branches I've used over the years have always been excellent
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KR
Kathleen Rabbitts
Feefo Verified
GBR
3 hours ago
What Kathleen Rabbitts said about West Brom Building Society:
75
The staff were very helpful in helping me to open a new account, all the staff were very friendly as I have not opened a new account for a long time , also I liked having a pass book which makes me...
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Trusted Customer
Feefo Verified
4 hours ago
Friendly and efficient service.
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Trusted Customer
Feefo Verified
4 hours ago
Excellent Customer Service
The cashier who served me was pleasant and efficient.
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Trusted Customer
Feefo Verified
4 hours ago
Excellent service provided when cashing in a Bond
I wished to cash in a Bond, and the adviser I spoke to was very helpful. He was polite and guided me through the necessary checks and steps, and he made very sure that I fully understood what was...
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve...