It was an amazing , and effective service. They make my dreams come through .
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Trusted Customer
Feefo Verified
8 hours ago
Knowledgeable staff
Staff were knowledgeable about the saving accounts available at West Bromwich Building Society.
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Trusted Customer
Feefo Verified
8 hours ago
Sedgley shop. Excellent service.
Sedgley shop. Always get excellent service from the staff. They are friendly and very helpful.
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Trusted Customer
Feefo Verified
10 hours ago
Great service and always good staff only thing more paperwork and fuss when doing business compared to a bank as banks seem to have more clout otherwise always pleased
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MS
Madeline Smith
Feefo Verified
GBR
11 hours ago
What Madeline Smith said about West Brom Building Society:
Easy to deal with and very professional
Need to talk to customer services , left my details on the phone and they rang me back straight away and sorted out by questions and my new fixed rate bond was set up quickly
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Trusted Customer
Feefo Verified
12 hours ago
Friendly and efficient staff.
Excellent friendly and efficient service .
The cashier noticed I was waiting to be attended to and promptly proceeded to the window to help me. She was extremely helpful but I’m afraid I didn’t...
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AM
Arturo Monge
Feefo Verified
GBR
12 hours ago
What Arturo Monge said about West Brom Building Society:
Excellent service, polite and professional.
Sought advice on my new account,: The lady I spoke to was extremely professional ,helpful and polite. If this is the type of service I will receive going forward then I will be very happy. Thank you...
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Trusted Customer
Feefo Verified
13 hours ago
Very good service
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Trusted Customer
Feefo Verified
15 hours ago
Happy i joined
Staff are very nice a nd helpful
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BW
Berwyn Williams
Feefo Verified
GBR
15 hours ago
What Berwyn Williams said about West Brom Building Society:
Registering for online portal.
Staff were very helpful but the process of registering for the online portal was not difficult but more of a faff (is that a proper word) than I thought was necessary.
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.