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West Brom Building Society Reviews

https://www.westbrom.co.uk/
Rated
Exceptional
Service
4.7
/5

5

4

3

2

1

5,123

784

121

71

96

6,195

ratings over the past year

6,455 out of 6,438 reviews
Trusted Customer
3 hours ago
Date of purchase: 25/07/2025
New Saver account application
Very helpful customer care staff to guide through application process. It took 5 attempts to set up this account on line, requiring the assistance on separate occasions of four West Bromwich customer...

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PM
Parviz Mansoor
London
4 hours ago
Date of purchase: 31/07/2025
What Parviz Mansoor said about West Brom Building Society:
AK explained well what I needed to know
Good
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MW
Martin Wilson
Redditch, Worcs
4 hours ago
Date of purchase: 31/07/2025
What Martin Wilson said about West Brom Building Society:
Save your time, legs and dialling finger: do it yourself.
Wanting to close an old WebSaver Plus account, my local branch advised me that I would have to speak to the team, and helpfully provided the phone number. Phone duly dialled, to be told I would have...

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CB
Christine Blocksidge
West Bromwich
4 hours ago
Date of purchase: 31/07/2025
What Christine Blocksidge said about West Brom Building Society:
Friendly staff and perfect service.
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Trusted Customer
4 hours ago
Date of purchase: 31/07/2025
Great service
Prompt Easy to get through to a real person Helpful Informative Got done what I needed to
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EK
Elizabeth Katic
Dudley
4 hours ago
Date of purchase: 31/07/2025
What Elizabeth Katic said about West Brom Building Society:
Excellent service
As always, the service is professional and friendly. I always feel that the staff go out of their way to make you feel comfortable and welcome.
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Trusted Customer
4 hours ago
Date of purchase: 31/07/2025
Good quality professional service .
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DH
David Hope
Bearwood Branch
4 hours ago
Date of purchase: 31/07/2025
What David Hope said about West Brom Building Society:
As above
Always friendly, proffesioanal good product knowledge.
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Trusted Customer
5 hours ago
Date of purchase: 31/07/2025
Customer service is always excellent
Efficient and welcoming. Customer service is invariably excellent.
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Trusted Customer
22 hours ago
Date of purchase: 30/07/2025
All I required
Efficient, friendly service, with excellent advice
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About West Brom Building Society
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.
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0345 241 3785
Head Office, 2 Providence Place, West Bromwich, West Midlands, B70 8AF, United Kingdom
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About West Brom Building Society
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.