Thank you so much for our 5* review.
We are here to help if you need us.
The Muddy Paws Team
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JF
June Farley
Feefo Verified
Lincoln
10 months ago
Ben
Muddy Paws
10 months ago
Thank you so much for our 5* review.
If we can help in anyway, please let us know.
The Muddy Paws Team
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Susan Frood
Feefo Verified
Barnham
11 months ago
What Susan Frood said about Muddy Paws:
Muddy paws is new to me as I have only dealt with thier previous partners.
Ben
Muddy Paws
11 months ago
Thank you for our 5* Review.
We are here to help if you need us in anyway.
Kind regards
Muddy Paws Team
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AH
Andrew Hall
Feefo Verified
Bristol
11 months ago
What Andrew Hall said about Muddy Paws:
Poor claims service
Made a small claim before renewing, 3 weeks on and not processed so made contact to cs. Gave permission for my wife to phone and discuss as I am away working. Then when wife phoned they would not...
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Ben
Muddy Paws
11 months ago
Dear Mr Hall
Thank you for your feedback and we are very sorry to hear that your claim has not been processed in line with your expectations. This is most unusual and we have contacted you directly to get this issue resolved as a priority.
Kind regards
Muddy Paws Team
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Trusted Customer
Feefo Verified
1 year ago
Confidence
It was easy to re insure and meets.my dogs needs x it also gives me reassurance if she has a problem x they also usually work direct with my vet
Ben
Muddy Paws
1 year ago
Thank you for our 5* review.
It is great to hear you have found things straight forward along with providing you the peace of mind you need.
Kind regards
Muddy Paws Team
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Trusted Customer
Feefo Verified
1 year ago
Very impressed with customer service, Top marks!
I have found the service excellent, can actually speak to people who are extremely helpful and friendly. Had no problem when making a claim.
Ben
Muddy Paws
1 year ago
Thank you so much for your feedback.
If we can help further in anyway, please do let us know.
Kind regards
Muddy Paws Team
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Trusted Customer
Feefo Verified
1 year ago
As described
Good service item as described
Ben
Muddy Paws
1 year ago
Thank you for our 5* Review!
If we can help further in anyway, please let us know.
Muddy Paws Team
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JO
Joe
Feefo Verified
Birmingham
1 year ago
What Joe said about Muddy Paws:
Great Service
Claim paid quickly and without fuss, would highly recommend!
Ben
Muddy Paws
1 year ago
Thank you for our 5* review.
We are thrilled you found the claims process straight forward. We are here to help if you need us again.
Muddy Paws Team
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Trusted Customer
Feefo Verified
2 years ago
Wound not recommend
Absolutely shocking, I pay every month to be told they won't cover my dog even tho I have a contract and there happy to take my money
Ben
Muddy Paws
2 years ago
Hi there,
We are very sorry to hear that you are not happy with our service. We would very much like to take action on this to understand if we can help you. Please contact us on 0121 3088685 or email us at admin@vetsmedicover.co.uk where we will be happy to help.
Kind regards
VMC Team
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JE
June Enstone
Feefo Verified
Watford
2 years ago
What June Enstone said about Muddy Paws:
My dog Aiyana was seen on time and vet Holly was very caring kind and patient
Admin
Muddy Paws
2 years ago
Thank you for your 5* review, please do not hesitate to contact the Team if we can be of any assistance in future, kind regards VetsMediCover
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
