Claim paid quickly and without fuss, would highly recommend!
Ben
Muddy Paws
1 year ago
Thank you for our 5* review.
We are thrilled you found the claims process straight forward. We are here to help if you need us again.
Muddy Paws Team
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Trusted Customer
Feefo Verified
3 years ago
Wound not recommend
Absolutely shocking, I pay every month to be told they won't cover my dog even tho I have a contract and there happy to take my money
Ben
Muddy Paws
3 years ago
Hi there,
We are very sorry to hear that you are not happy with our service. We would very much like to take action on this to understand if we can help you. Please contact us on 0121 3088685 or email us at admin@vetsmedicover.co.uk where we will be happy to help.
Kind regards
VMC Team
1
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JE
June Enstone
Feefo Verified
Watford
3 years ago
What June Enstone said about Muddy Paws:
My dog Aiyana was seen on time and vet Holly was very caring kind and patient
Admin
Muddy Paws
3 years ago
Thank you for your 5* review, please do not hesitate to contact the Team if we can be of any assistance in future, kind regards VetsMediCover
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Trusted Customer
Feefo Verified
3 years ago
So friendly, easy snd informative
Admin
Muddy Paws
3 years ago
Thank you for our 5* review. We are very happy to hear we are friendly and informative and that you find our Policy easy. We do hope you do not need us too soon but please do contact us if we can be of any assistance in future, kind regards VetsMediCover
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Trusted Customer
Feefo Verified
3 years ago
I am very pleased with the service I receive from vetsmedicover
always easy to deal with and no hassle whether renewing or claiming
Sarah Bascombe
Muddy Paws
3 years ago
Good morning
Thank you for your 5* review regarding our service. We are always pleased to receive such good feedback.
Please be assured our teams are always available should you need us in the future.
With kind regards
VetsMediCover
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Trusted Customer
Feefo Verified
3 years ago
Great Tool for queries
Very good, ideal tool to be able to talk about a problem without having to necessarily visit the vet. Very hellpfull
Admin
Muddy Paws
3 years ago
Thank you for our 5* review. We are delighted to hear you find our FirstVet service useful and hope your Pet is fit and well, please do not hesitate to contact us if we can be of any assistance in future, kind regards VetsMediCover
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GW
Gary Walmsley
Feefo Verified
3 years ago
What Gary Walmsley said about Muddy Paws:
Easy renewal no hassle
Made renewal easy
Admin
Muddy Paws
3 years ago
Thank you for our 5* review. We are happy to hear you found our Renewal process easy, kind regards VetsMediCover
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DW
Dawn Warwick
Feefo Verified
3 years ago
What Dawn Warwick said about Muddy Paws:
Professional & peace of mind
The renewal process was straightforward and easy to do.i have been with vetsmedicover since we got out puppy/dog and have peace of mind with the cover they offer.
Admin
Muddy Paws
3 years ago
Thank you for our 5* review. We are happy to hear our Renewal process is straightforward and your Policy provides you with peace of mind. We do hope you do not need us anytime soon as this means your Dog is fit and well, if we can be of any assistance please do not hesitate to contact us, kind regards VetsMediCover
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LJ
Lynda Jackson
Feefo Verified
3 years ago
What Lynda Jackson said about Muddy Paws:
Straight forward, easy to deal with.
Easy to speak to on the phone. Reasonable price. Paid claims with no problems. Message to keep up date on the claim and advised when paid.
Admin
Muddy Paws
3 years ago
Thank you for our 5* review. We are very happy to hear you were kept updated and your Claim was settled and paid and hope your Pet has made a full recovery. Please do not hesitate to contact us if we can be of any assistance in future, kind regards VetsMediCover
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Trusted Customer
Feefo Verified
3 years ago
Very thorough with answers to all our questions and handled jasper really well
Admin
Muddy Paws
3 years ago
Thank you for our 5 * review. We are very happy to hear we are thorough and answered any questions you had, we hope you do not need us in the near future as this means Jasper is fit and well but please do not hesitate to contact us if we can be of any further assistance, kind regards VetsMediCover
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
