Thank you for our 5* review. We are very happy to hear we are friendly and informative and that you find our Policy easy. We do hope you do not need us too soon but please do contact us if we can be of any assistance in future, kind regards VetsMediCover
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Trusted Customer
Feefo Verified
2 years ago
I am very pleased with the service I receive from vetsmedicover
always easy to deal with and no hassle whether renewing or claiming
Sarah Bascombe
Muddy Paws
2 years ago
Good morning
Thank you for your 5* review regarding our service. We are always pleased to receive such good feedback.
Please be assured our teams are always available should you need us in the future.
With kind regards
VetsMediCover
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Trusted Customer
Feefo Verified
2 years ago
Great Tool for queries
Very good, ideal tool to be able to talk about a problem without having to necessarily visit the vet. Very hellpfull
Admin
Muddy Paws
2 years ago
Thank you for our 5* review. We are delighted to hear you find our FirstVet service useful and hope your Pet is fit and well, please do not hesitate to contact us if we can be of any assistance in future, kind regards VetsMediCover
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GW
Gary Walmsley
Feefo Verified
2 years ago
What Gary Walmsley said about Muddy Paws:
Easy renewal no hassle
Made renewal easy
Admin
Muddy Paws
2 years ago
Thank you for our 5* review. We are happy to hear you found our Renewal process easy, kind regards VetsMediCover
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DW
Dawn Warwick
Feefo Verified
2 years ago
What Dawn Warwick said about Muddy Paws:
Professional & peace of mind
The renewal process was straightforward and easy to do.i have been with vetsmedicover since we got out puppy/dog and have peace of mind with the cover they offer.
Admin
Muddy Paws
2 years ago
Thank you for our 5* review. We are happy to hear our Renewal process is straightforward and your Policy provides you with peace of mind. We do hope you do not need us anytime soon as this means your Dog is fit and well, if we can be of any assistance please do not hesitate to contact us, kind regards VetsMediCover
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LJ
Lynda Jackson
Feefo Verified
3 years ago
What Lynda Jackson said about Muddy Paws:
Straight forward, easy to deal with.
Easy to speak to on the phone. Reasonable price. Paid claims with no problems. Message to keep up date on the claim and advised when paid.
Admin
Muddy Paws
3 years ago
Thank you for our 5* review. We are very happy to hear you were kept updated and your Claim was settled and paid and hope your Pet has made a full recovery. Please do not hesitate to contact us if we can be of any assistance in future, kind regards VetsMediCover
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Trusted Customer
Feefo Verified
3 years ago
Very thorough with answers to all our questions and handled jasper really well
Admin
Muddy Paws
3 years ago
Thank you for our 5 * review. We are very happy to hear we are thorough and answered any questions you had, we hope you do not need us in the near future as this means Jasper is fit and well but please do not hesitate to contact us if we can be of any further assistance, kind regards VetsMediCover
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Trusted Customer
Feefo Verified
3 years ago
Promptserbuce
Prompt service - receiving a reminder for renewal was a great touch
Sales person was efficient and informative
Admin
Muddy Paws
3 years ago
Thank you for our 4* review. We do like to hear our Team are efficient and informative, please do not hesitate to contact us if we can be of any further assistance, kind regards VetsMediCover
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JG
June Gurney
Feefo Verified
3 years ago
What June Gurney said about Muddy Paws:
No problems, but expensive.
I don’t have a problem with the service because I have not used it, but I am totally shocked at the price increases. I have two dogs and I know one is over 9 now, but no claims and yet his costs are...
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Ben
Muddy Paws
3 years ago
Thank you for your feedback which we greatly value.
We always aim to be as competitive as possible and understand how larger breed dogs can potentially attract higher premiums. We will certainly look into your suggestion and thank you again for being a loyal customer of VetsMediCover.
We are always here to help if you need us.
JG
June Gurney
3 years ago
Thank you for your response.
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Trusted Customer
Feefo Verified
3 years ago
Excellentservice
My claim was simple to process and payment was very fast.. Thank you
Admin
Muddy Paws
3 years ago
Thank you for our 5* review. We are very happy to hear you Claim was simple to submit and you received your payment quickly, we do hope your Pet has made a full recovery. Kind regards VetsMediCover
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
