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Suttons Reviews | Customer Service Reviews for https://www.feefo.com/reviews/suttons | Feefo

Displaying all 23,222 reviews

Trusted Customer

Feefo Verified

20 hours ago

Wrong courier.

They use the wrong courier to transport their plants.

Product reviews

Date of purchase: 27/04/2026

Jim Grover

Feefo Verified

21 hours ago

What Jim Grover said about Suttons:

Product reviews

Date of purchase: 26/04/2026

Trusted Customer

Feefo Verified

21 hours ago

Suttons orders

Always received a fantastic service from choice to value for money updates on my order and care taken in the delivery of my orders.

Product reviews

Date of purchase: 27/04/2026

Elizabeth Leonard

Feefo Verified

GBR

21 hours ago

What Elizabeth Leonard said about Suttons:

Perennial Collection

Excellent.

Product reviews

Date of purchase: 27/04/2026

Trusted Customer

Feefo Verified

1 month ago

Non stop begonias

Seeing that I didn't get a reply, I wouldn't rate it as satisfactory but I tried to do an email, and then a message box on their site, so they could do with making communication easier for their...

Naomi

Suttons

22 hours ago

We do appreciate you leaving your review and apologise for any issues with your order. I’m sorry to hear you have not had a response. We have checked our system and are unable to find any email or message from you having been received. It may be worth double-checking the email address used, or whether the message may have failed to send. Kind regards, Naomi, Suttons Customer Care.

Trusted Customer

21 hours ago

Very poor slow communication, you don't sound very sorry at all, never mind I've learned a lesson on where to shop in future.

Product reviews

Naomi

Suttons

22 hours ago

We are very sorry to hear that you were disappointed with the quality of the Begonia Nonstop Mixed plants received. Please be assured that this part of your order has already been resolved for you, and appropriate action has been taken to put things right and you should be notified of this via email. We completely understand how frustrating this must have been and would like to apologise again for the disappointment caused. We remain committed to ensuring you receive healthy, high-quality plants, and we are sorry that this was not your experience on this occasion. Kind regards, Naomi, Suttons Customer Care.

Trusted Customer

21 hours ago

No more comments.

Date of purchase: 25/03/2026

Anthony Scully

Feefo Verified

GBR

21 hours ago

What Anthony Scully said about Suttons:

Very poor Blueberry plants

There was no service. No instuctions came with the plants. Suttons should contact customers to ask if product arrived and in what condition

Product reviews

Date of purchase: 27/04/2026

Frederick Alan Pearce

Feefo Verified

GBR

21 hours ago

What Frederick Alan Pearce said about Suttons:

Plants arrived promptly on time and well packed for transit.

Product reviews

Date of purchase: 27/04/2026

Trusted Customer

Feefo Verified

22 hours ago

good

Product reviews

Date of purchase: 26/04/2026

Vivienne Heathcote

Feefo Verified

GBR

22 hours ago

What Vivienne Heathcote said about Suttons:

Good products

Plants in good condition when received, and also safely packaged

Product reviews

Date of purchase: 27/04/2026

Trusted Customer

Feefo Verified

22 hours ago

Took ages to get a response about quality of goods received, all I got was a stick response from an automated email.

Product reviews

Date of purchase: 26/04/2026

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Suttons Reviews

Lemon Citrus FruitMore reviews of this product (22)View product websiteIt will be about ten years before l get any fruit on the plant it’s that small.

Busy Lizzie Beacon Raspberry Sundae MixedMore reviews of this product (18)View product website

Begonia Nonstop MixedMore reviews of this product (206)View product website

Geranium Great Balls of Fire CollectionMore reviews of this product (13)View product website

Petunia Frenzy Mixed F1More reviews of this product (82)View product website

Perennial Super Saver CollectionMore reviews of this product (25)View product website

Geranium Best Red F1More reviews of this product (974)View product website

Verbena Quartz Mixed F1More reviews of this product (37)View product website

Nurserymans Choice Summer Annual PlantsMore reviews of this product (246)View product website

Perennial Super Saver CollectionMore reviews of this product (25)View product websiteExcellent variety of plants delivered in excellent condition as always

Aster Starlight MixedMore reviews of this product (29)View product websiteExcellent variety of plants nice and healthy received promptly after placing my order.

Marigold French Durango ImprovedMore reviews of this product (23)View product websiteLovely plants potted on upon delivery and now have been planted outside in my various planters coming along nicely looking forward to them flowering and getting a good lot of seeds for next year.

Perfect Perennial CollectionMore reviews of this product (321)View product websiteMy order arrived within a few days, in good condition. Although the plugs were damp on arrival and the seedlings healthy, they dried out very quickly due to their small size and several plants...Read more

Begonia Nonstop MixedMore reviews of this product (206)View product websiteMy plants arrived in a poor state, quite a few were broken and there were a few empty cells. I did a message on the Suttons site, but I haven't had a response back, I won't be ordering in the future.

Blueberry Growers ChoiceMore reviews of this product (59)View product website3 almost dead tiny plants arrived. They are still on life support 3 weeks later

Oxygenating Pond Plant CollectionMore reviews of this product (1)View product websiteThe pond plants are all doing well and definitely make a difference to the water quality in the pond. Pleased with the purchase.

Begonia x tuberhybrida Apricot Shades Improved F1More reviews of this product (910)View product websitefive plants dead on arrival the others doing ok in greenhouse thanks

Camellia x williamsii DebbieMore reviews of this product (3)View product websiteBought one years ago, loved it as my daughter is Debbie, really upset at having to leave in garden when I moved house 2 years ago, so just had to get another.

Perfect Perennial CollectionMore reviews of this product (321)View product websiteVery pleased with plug plants, sharing them with family

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