Sephora Reviews

Hi, we sincerely apologise for the inconvenience you experienced with your recent order. We understand how frustrating this situation has been for you. We’re pleased to let you know that we have already sent an email regarding your order to address this issue and provide a resolution. If you have not yet seen it, please check your inbox or spam folder. Your satisfaction is very important to us, and we’re here to help if you have any further questions or concerns. Thank you for your understanding, and we appreciate the opportunity to make this right. Warm regards, Customer Care

Hi, thank you for taking the time to share your feedback. I'm truly sorry for the experience you've had, we completely understand how disappointing this must have been, especially when ordering a gift. We’ve now reached out to you directly to discuss this further. Thank you for bringing this to our attention, your feedback is important to us and we’re always looking for ways to improve. We hope to have the opportunity to serve you better in the future. Warm Regards, Customer Care

Hi, thank you so much for reaching out, and we truly apologise for the delay you have experienced. We’re pleased to let you know that we have sent an email regarding your order to address this issue. We really appreciate your patience and understanding throughout this process. If you have any further questions or need assistance, please don’t hesitate to contact us at care@sephora.co.uk. We’re here to help! Warm regards, Customer Care

Hi, thank you for your feedback, and we’re truly sorry to hear about your experience with this product. We understand the frustration this has caused and apologize for any inconvenience. We’re pleased to let you know that we have now sent you an email regarding your order to address this issue and provide a resolution. If you have not yet seen it, please check your inbox or spam folder. We value your patience and hope to make this right for you soon. Warm regards, Customer Care