Sephora Reviews

Hi, Thank you so much for your feedback and I’m truly sorry to hear about your recent experience, especially the leakage and the inconvenience it caused. I’ve now personally reached out to you directly to discuss this further and ensure we can resolve everything to your satisfaction. If you don’t see the message in your inbox, please do check your junk or spam folder just in case it’s landed there. We really appreciate you bringing this to our attention and we’re committed to making this right. Thank you again for your patience and we hope to turn this experience around for you. Warm Regards, Customer Care

Hi, We're very sorry to hear about your recent experience and completely understand your frustration. We’re pleased to let you know that we have already sent an email regarding your order to address this issue and provide a resolution. If you have not yet seen it, please check your inbox or spam folder. Your satisfaction is very important to us and we’re here to help if you have any further questions or concerns. Thank you for your understanding and we appreciate the opportunity to make this right. Warm regards, Customer Care

Hi, thank you for taking the time to leave us a review. We’re truly sorry to hear that your experience didn’t meet your expectations. Your feedback is really important to us and we’d love the opportunity to make things right. If you could please share more details about what went wrong, we’ll do our best to address the issue and improve your experience. Our goal is to ensure you’re completely satisfied and we’re here to help however we can. Please feel free to reach out to us directly at care@sephora.co.uk, and we’ll be happy to assist you further. Thank you for your patience, and we hope to have the chance to serve you better in the future. Warm regards, Customer Care