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Sephora Reviews

Displaying all 180,620 reviews

Toni

Feefo Verified

GBR

2 days ago

What Toni said about Sephora:

Beautiful

Nicely packaged - pretty box. Quick delivery. Great choice of products.

Trusted Customer

Feefo Verified

2 days ago

Zero customer service

Two orders have not been delivered. I contacted them through messenger and received no response from them.

Rebecca

Sephora

1 day ago

Hello Thank you for bringing this to our attention, and we sincerely apologise for the lack of response you experienced when trying to reach us via Messenger regarding your missing orders. We have now been in touch with you via email today to investigate and assist you with this. Please check your inbox (and spam folder) so we can get this sorted out for you as quickly as possible. Kind regards Sephora UK Customer Care

Trusted Customer

Feefo Verified

2 days ago

Good service

The service is good but I’m still waiting for correspondence of my 3 missing orders since 23rd of October

Jolene Keen

Feefo Verified

GBR

3 days ago

What Jolene Keen said about Sephora:

Very good. Received product in good time.

martine nolan

Feefo Verified

GBR

3 days ago

What martine nolan said about Sephora:

All round perfect

Very good. Any issues are dealt with professionally when you contact them. Delivery options are great. Overall the range of products is incredible.

Trusted Customer

Feefo Verified

3 days ago

Speedy delivery

Always fast delivery of my purchases

Gemma Smith

Feefo Verified

GBR

3 days ago

What Gemma Smith said about Sephora:

NO ITEM RECEIVED!! IMPOSSIBLE TO CONTACT.

Item ordered on the 06 October, received message from EVRI saying they had parcel. Its is now the 27 October, still not received item and had no further communication from EVRI. Tried to contact...

Rebecca

Sephora

3 days ago

Hello Thank you for your feedback, and please accept our sincere apologies for the delay with your order and the difficulties you experienced trying to get in touch with us. We can confirm that we have now been in touch with you via email to resolve this matter. Thank you for your patience while we investigated this for you. Kind regards Sephora UK Customer Care

Hilary Hobbs

Feefo Verified

3 days ago

What Hilary Hobbs said about Sephora:

Chanel 5 refills

I have always liked Sephora for perfumes but was very disappointed this time with 7.5 mls refills of chanel no. 5 & no proper case to put in your handbag. I always had 10 mls.

Kathleen Avant

Feefo Verified

GBR

3 days ago