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Sephora Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 180,181 reviews

Trusted Customer

Feefo Verified

1 hour ago

Keraste products

Very good and reliable

Trusted Customer

Feefo Verified

14 hours ago

Reliable

Great selection of products, quick delivery and good reward scheme

Trusted Customer

Feefo Verified

1 day ago

Great range of products

Great place to shop beauty favourites!

Trusted Customer

Feefo Verified

1 day ago

Easy way to shop Sephora

Very quickly delivered. My products were securely packaged. No damage to either box or products. The actual page was so easy to select what I wanted from and the checkout was equally good. No issues...

Trusted Customer

Feefo Verified

1 day ago

Tracking and delivery excellent

Well packaged goods. Excellent communication; told when it’s packaged and then sent. All parts of package tracking notified to me the customer.

Adhip Sherchan

Feefo Verified

GBR

1 day ago

What Adhip Sherchan said about Sephora:

Horrendous online service

Made my order and it did not come through as it was delayed by Evri. Evri advised me to ask for a refund from Sephora because it had been so long. Tried to use their online system to lodge this...

Barbara

Sephora

22 hours ago

Hello, Thank you for your feedback. We've been in touch with an update on your order to make sure everything is resolved to your satisfaction. We're so sorry for the inconvenience! Best, The Sephora Team

Trusted Customer

Feefo Verified

1 day ago

june beveridge

Feefo Verified

GBR

1 day ago

What june beveridge said about Sephora:

Dreadful customer service

I paid for a gift voucher for my daughter in November to be delivered to her in December for Christmas. Sephora didn’t deliver it and after numerous attempts at contacting them I went to read reviews...

Barbara

Sephora

22 hours ago

Hey there! We're really sorry to hear about the trouble you had with your daughter's gift voucher back in November, and we totally understand your frustration. Since your gift card was scheduled to be sent by email, please ask the recipient to check their spam, junk, and promotions folders in case the email was filtered there. Additionally, the purchaser can access and download the digital gift card PDF from their account under 'My Gift Cards'. We've attached a copy via email to you, but we're more than happy to resend it if needed. If so, please don't hesitate to email our team at care@sephora.co.uk. We'll be more than happy to guide you to where it can be found! Best, The Sephora Team

Helen Ford

Feefo Verified

GBR

2 days ago

What Helen Ford said about Sephora:

Great company

Excellent service.great prices and outstanding delivery 🚚

Alison Wagstaff

Feefo Verified

GBR

2 days ago

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