Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

The Works Ulasan

http://www.theworks.co.uk

BAIK

Inspiring and empowering customers to read, learn, create and play

Layanan

3.2

556

100

105

448

1,284

peringkat selama setahun terakhir

Menampilkan seluruh 269,282 ulasan

Pelanggan Tepercaya

Diverifikasi oleh Feefo

9 months ago

It took longer to receive my order this time. It didnt seem as tho it was picked up till a week after I had ordered it. Then there was 2 items cancelled off my order as they were then out of stock...

Baca lebih lanjut

Pelanggan Tepercaya

Diverifikasi oleh Feefo

9 months ago

Great service, quick delivery

STEPHEN SMITH

Diverifikasi oleh Feefo

9 months ago

Apa yang dikatakan STEPHEN SMITH tentang The Works:

Good service, prompt delivery

Pelanggan Tepercaya

Diverifikasi oleh Feefo

9 months ago

Very good.

New shop new staff all very good.

Geoff Green

Diverifikasi oleh Feefo

GBR

9 months ago

Apa yang dikatakan Geoff Green tentang The Works:

Always excellent service.

I always receive great service from The Works, whether it be at my local shop, or online which is my usual method of ordering. There are so many fantastic items on offer all year round, my main...

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Pelanggan Tepercaya

Diverifikasi oleh Feefo

9 months ago

easy to follow web page

Pelanggan Tepercaya

Diverifikasi oleh Feefo

9 months ago

The works

Excellent value for money

Shirley Bailey

Diverifikasi oleh Feefo

GBR

9 months ago

Apa yang dikatakan Shirley Bailey tentang The Works:

Dont bother

Disgusting. My order was late i had a parcel missing the 1 box i did recieve was battered and the supervisor i spoke to regarding my parcel was rude .

Donna Smith

The Works

8 months ago

Good afternoon, Thank you for your feedback. We are extremely sorry that your order arrived late with an item missing. Our records show a refund has been issued. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Pelanggan Tepercaya

Diverifikasi oleh Feefo

9 months ago

Poor service

Poor communication regarding delivery time and I explained that I still wanted the order. A week later I was given a refund and no emsil to let me know they had cancelled my order.

Donna Smith

The Works

8 months ago

Good afternoon, Thank you for your feedback. We are extremely sorry that your order was cancelled. Our records show a customer service adviser has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Pelanggan Tepercaya

Diverifikasi oleh Feefo

9 months ago

Bad service

I placed an order with them and as I have used them often, expected my order within a week as normal. Didn't hear anything so chased them up. They came back to say they had a problem then I had an...

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Donna Smith

The Works

8 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was not delivered to you. We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

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