Inspiring and empowering customers to read, learn, create and play
Layanan
3.3
/5
5
4
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1
700
112
76
107
451
1,446
peringkat selama setahun terakhir
Menampilkan seluruh 269,282 ulasan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
12 years ago
The delivery was sent to my billing address, not the address I specified.
The delivery was sent to my billing address, not the address I specified.
The Works
The Works
12 years ago
Good Morning
Thank you for your feedback.
I do apologise that this parcel was not delivered to the delivery address.
We will raise this with our carriers.
Please accept my apologies for any inconvenience caused.
Regards
The Works Customer Service
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
12 years ago
Don't seem to have a clue on how to pack mail order goods, puts delicate/breakable…
Don't seem to have a clue on how to pack mail order goods, puts delicate/breakable model kits in jiffy bags to send that arrive squashed . One order I placed was sent through 3 different carriers so...
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The Works
The Works
12 years ago
Good Evening
I do apologise that your items have arrived damaged.
We are currently reviewing our packaging to prevent errors like this occurring.
Please return the item back to us for a full refund or exchange. apologies again for any disappointment or inconvenience caused on this occasion.
The Works Customer Service
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.