Inspiring and empowering customers to read, learn, create and play
Layanan
3.5
/5
5
4
3
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1
824
121
79
108
455
1,587
peringkat selama setahun terakhir
Menampilkan seluruh 269,282 ulasan
TB
Tamara Banner
Diverifikasi oleh Feefo
GBR
1 month ago
Apa yang dikatakan Tamara Banner tentang The Works:
Excellent range
The Works always provide a fantastic range of book, toys and crafts that I purchase for my children and all at exceptional value.
0
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
1 month ago
A lovely selection of books.
1
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ES
eva sheaf
Diverifikasi oleh Feefo
GBR
1 month ago
Apa yang dikatakan eva sheaf tentang The Works:
Can find books to read easily, prompt . Very satisfied.
1
Bagikan
LB
Lynda Bailey
Diverifikasi oleh Feefo
GBR
1 month ago
Apa yang dikatakan Lynda Bailey tentang The Works:
Great price
I like the select of sudco books online but I am sadden because you have done away with click and collect
0
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
1 month ago
Excellent service, fast delivery and packaged really well.thank you
0
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LW
LW
Diverifikasi oleh Feefo
GBR
1 month ago
Apa yang dikatakan LW tentang The Works:
The Works is great!
The Works is such a useful place to shop. Such variety at great prices for all ages. It’s a shame that the website has stopped offering online ordering and click and collect. The staff in store are...
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RB
Robin Brooks
Diverifikasi oleh Feefo
GBR
1 month ago
Apa yang dikatakan Robin Brooks tentang The Works:
Goods never arrived. Refund never received and all mess ages, letter not responded to.
Cheryl Hughes
The Works
1 month ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was lost in transit.
We have passed this to our couriers to investigate.
Our records show a customer service adviser has been in touch and has resolved your issues.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards
The Works.
0
Bagikan
KH
Kay Hassen
Diverifikasi oleh Feefo
GBR
1 month ago
Apa yang dikatakan Kay Hassen tentang The Works:
A now ex customer…such a shame!
it was excellent…when I could order on line and get my stuff delivered! Always great selection, great value, reliable service etc. i was a very frequent customer, and bought a lot….rbooks, craft...
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Cheryl Hughes
The Works
1 month ago
Good afternoon,
We would like to start by thanking you for being a loyal customer of The Works over the years and to acknowledge the impact of this change on customers that shop with us online.
As we look ahead to the next chapter of The Works, we have taken the difficult but necessary decision to simplify and refocus the business around our stores. This is not a decision that has been taken lightly but has been reached after careful consideration of a wide range of options to ensure that we can continue providing great value and a high standard of customer service.
We understand this may be disappointing and will impact some of our customers more than others, for which we sincerely apologise. Kind regards
The Works
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CS
Chris Shaw
Diverifikasi oleh Feefo
GBR
1 month ago
0
Bagikan
GJ
Grace Jenkins
Diverifikasi oleh Feefo
GBR
1 month ago
Apa yang dikatakan Grace Jenkins tentang The Works:
Bad customer service
Terrible customer service when produ ts didn't arrive 3 times because of the evri driver. Refunds for products not received took ages and no reply to my last customer service email. Going in store to...
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Cheryl Hughes
The Works
1 month ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was lost in transit.
We have passed your feedback to our couriers to investigate.
Our records show a customer service adviser has been in touch and has resolved your issues. We have passed your feedback regarding the refund to the relevant department.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards
The Works.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.