Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

The Works Ulasan

http://www.theworks.co.uk

BAIK

Inspiring and empowering customers to read, learn, create and play

Layanan

3.2

556

100

105

448

1,284

peringkat selama setahun terakhir

Menampilkan seluruh 269,282 ulasan

Marina Firth

Diverifikasi oleh Feefo

GBR

8 months ago

Apa yang dikatakan Marina Firth tentang The Works:

Did not receive any of it

Pelanggan Tepercaya

Diverifikasi oleh Feefo

8 months ago

Pelanggan Tepercaya

Diverifikasi oleh Feefo

8 months ago

Always get good service ive stopped in their stores for years and I do the odd online shop too.

sadie exford

Diverifikasi oleh Feefo

GBR

8 months ago

Apa yang dikatakan sadie exford tentang The Works:

Shame

I ordered 6 books and only 1 arrived. Talking with customer services to get it resolved has been painful. Still waiting. It is a shame as the works offers very good value for money. But I won’t be...

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Jill Johnson

Diverifikasi oleh Feefo

8 months ago

Alison Hawkins

Diverifikasi oleh Feefo

GBR

8 months ago

Apa yang dikatakan Alison Hawkins tentang The Works:

Not the best

The parcel took longer than expected to be shipped. When received, one of the items had a broken box and half of the contents had spilled out into the packaging

samantha hardy

Diverifikasi oleh Feefo

GBR

8 months ago

Apa yang dikatakan samantha hardy tentang The Works:

Failed delivery twice

Customer services was good. But delivery just didn't get delivered for two orders. They both said out for delivery and didn't turn up so I contacted the works and both times each delivery was...

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Lynette Cummings

Diverifikasi oleh Feefo

GBR

8 months ago

Apa yang dikatakan Lynette Cummings tentang The Works:

Brilliant service

Quick delivery Good quality books and fantastic prices Good choice in stock Shop is always friendly and nice service

Pelanggan Tepercaya

Diverifikasi oleh Feefo

9 months ago

I ordered on line. I had to wait a ridiculous 3 weeks for my books to arrive so I will not be buying from the Works again !!!

Donna Smith

The Works

8 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was delayed due to an issue with the warehouse. We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Pelanggan Tepercaya

Diverifikasi oleh Feefo

9 months ago

Good service at Reading store

The staff at The Works, Reading are always helpful. I collect my orders from that store and there is always plenty more craft stuff and stationary to stock up on when you visit the store.

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