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Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

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The Works Ulasan | Ulasan Layanan Pelanggan untuk {{merchantUrl}} | Feefo

TH

Teresa Hall

Diverifikasi oleh Feefo

9 months ago

0

GR

Gaby Richardson

Diverifikasi oleh Feefo

GBR

9 months ago

Apa yang dikatakan Gaby Richardson tentang The Works:

Terrible

Never got my order or refund!!

Donna Smith

The Works

8 months ago

Good afternoon, Thank you for your feedback. Our records show a customer service adviser has issued a refund which went back to your PayPal. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

0

CW

Catherine Wesley

Diverifikasi oleh Feefo

GBR

9 months ago

Apa yang dikatakan Catherine Wesley tentang The Works:

The best place to buy books

I wanted to buy the latest Charlie Mackesy book and was surprised how much cheaper it was at the works compared to other retailers. The ordering process was easy and the click and collect service was...

Baca lebih lanjut

0

Pelanggan Tepercaya

Diverifikasi oleh Feefo

9 months ago

Online shopping got worse with each try.

Three times I have tried to order online from The Works and honestly it’s only gotten worst with each try. 1st try I had over 2 boxes of items missing from a full £150 order 2nd try nothing turned...

Baca lebih lanjut

Donna Smith

The Works

8 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear about the issues that arose with your recent orders. We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has issued the refunds. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

0

Pelanggan Tepercaya

Diverifikasi oleh Feefo

9 months ago

My disappointment with the works

My last 2 orders have not been complete. My first one I had to tell the works which items were missing and my 2nd had to be totally refunded. The website for tracking is useless

Donna Smith

The Works

8 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear about the issues that arose with your recent orders. We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has issued the refunds. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

0

Pelanggan Tepercaya

Diverifikasi oleh Feefo

9 months ago

Refund & Exchange

Brought the 10 4 £10 bundle on line which the next day became 12 4 £10 instore only so took bundle back to store for refund and exchange without any problems Books very limited in the 2 stores in...

Baca lebih lanjut

0

BQ

Bethany Quinn

Diverifikasi oleh Feefo

GBR

9 months ago

Apa yang dikatakan Bethany Quinn tentang The Works:

1/10 rating

After placing my order on 30th October I didn’t receive my order until 28th November. I was the one who had to chase up where my order was if it was still being processed etc as I wasn’t given any...

Baca lebih lanjut

Donna Smith

The Works

8 months ago

Good afternoon, Thank you for your feedback. We are extremely sorry that your order has arrived late with items missing. Our records show a customer service adviser issued a refund for all of the missing items. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

0

SS

Sandra Salt

Diverifikasi oleh Feefo

9 months ago

Apa yang dikatakan Sandra Salt tentang The Works:

Good as ever.

Good as ever. Delivery took a bit longer than normal but it was the period when the warehouses were changing over.

0

LD

Leanne Dobinson

Diverifikasi oleh Feefo

GBR

9 months ago

Apa yang dikatakan Leanne Dobinson tentang The Works:

Shopping trip

They were very helpful and polite

0

Pelanggan Tepercaya

Diverifikasi oleh Feefo

9 months ago

0