Great service both online and in store.
Range of products is extensive
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Trusted Customer
Feefo Verified
7 days ago
Sephora is the best
I love Sephora and I am so happy they are having stores in the UK. Great quality great service and great prices.
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Trusted Customer
Feefo Verified
7 days ago
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SG
Sweta Gautam
Feefo Verified
8 days ago
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SW
Sara Woodhams
Feefo Verified
GBR
8 days ago
What Sara Woodhams said about Sephora:
It was all good
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Trusted Customer
Feefo Verified
10 days ago
This is a very mixed review because I have had a poor experience interlaced with an exceptional customer service response.
The ordering via the website was very straight forward but receiving my...
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Barbara
Sephora
9 days ago
Hello,
Thank you for taking the time to share your feedback. We apologise for the issues you experienced with your orders, including the missing item in your second delivery.
We are, however, very pleased to hear that our customer service team was able to address your concerns efficiently, making you feel valued throughout the process. Providing exceptional support is a top priority for us and we appreciate your recognition. Thank you!
Best wishes,
Sephora UK Customer Care
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JW
Janet White
Feefo Verified
GBR
11 days ago
What Janet White said about Sephora:
Sephorable
A really speedy service, a good choice of products and value for money.
Delivery was received on time and in excellent condition well packaged
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Trusted Customer
Feefo Verified
11 days ago
Happiness is……
Free shipping and the speed of how fast my parcel arrived was very impressive.
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SA
Sofia Arif
Feefo Verified
11 days ago
What Sofia Arif said about Sephora:
Perfume.
Im so happy with they service. And I love the smell of perfumes. Delivery was super fast as well. Definitely, we'll be ordering more stuff.
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LF
Lana Fiedler
Feefo Verified
12 days ago
What Lana Fiedler said about Sephora:
I didn’t receive my last parcel I ordered
Rebecca
Sephora
11 days ago
Hello,
Thank you for taking the time to leave us feedback, and sorry to hear you have not received your order
Our team have reached out today to resolve this for you
Kind regards
Becca
Sephora UK CUstomer Care
At Sephora, we believe that beauty has a transformative power that allows us to express our personalities and embrace our unique identities - there should be no rules or judgements, only celebration. No matter the age, gender or belief, beauty is for everyone. And, to keep bringing the best of beauty to our audience, we offer a range of special services and added extras.
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At Sephora, we believe that beauty has a transformative power that allows us to express our personalities and embrace our unique identities - there should be no rules or judgements, only celebration. No matter the age, gender or belief, beauty is for everyone. And, to keep bringing the best of beauty to our audience, we offer a range of special services and added extras.