Great website and so easy to order. Product arrived quickly and is of a good quality. Blusher lasts all day and is a lovely colour
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MZ
Maya Zorkot
Feefo Verified
GBR
1 day ago
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EM
Emma
Feefo Verified
GBR
1 day ago
What Emma said about Sephora:
Highly recommended
I had a query regarding a delivery that hadn’t arrived, I contacted Sephora and they replied the same day, my order arrived 2 days later. I also had another query regarding my 2x Brands You Love as...
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Trusted Customer
Feefo Verified
1 day ago
Perfect Online Experience
Excellent Online Experience.
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Trusted Customer
Feefo Verified
1 day ago
Perfect
Service was perfect, regular updates regarding delivery, all items securely packaged.
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Trusted Customer
Feefo Verified
2 days ago
Vanessa
Sephora
2 hours ago
Hello
Thank you for taking the time to leave a review.
We're sorry to see that your experience wasn't fully satisfactory. We are always striving to improve and would appreciate any feedback you might be willing to share.
Please feel free to contact us directly at care@sephora.co.uk so we can better understand your concerns and work towards making things right
Kind Regards
Sephora UK Customer Care
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Trusted Customer
Feefo Verified
2 days ago
Paid but no parcel
Never received my parcel.. it’s been over 3 weeks and my parcel has not arrived whatsoever.
Vanessa
Sephora
2 days ago
Hi,
Thank you for your feedback.
We are sorry to hear your parcel has not been received.
We will be in contact via email regarding the status of your order and a resolution.
Once again we apologise for the inconvenience caused.
Kind Regards,
Sephora UK Customer Care Team
At Sephora, we believe that beauty has a transformative power that allows us to express our personalities and embrace our unique identities - there should be no rules or judgements, only celebration. No matter the age, gender or belief, beauty is for everyone. And, to keep bringing the best of beauty to our audience, we offer a range of special services and added extras..
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At Sephora, we believe that beauty has a transformative power that allows us to express our personalities and embrace our unique identities - there should be no rules or judgements, only celebration. No matter the age, gender or belief, beauty is for everyone. And, to keep bringing the best of beauty to our audience, we offer a range of special services and added extras..