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William Russell Reviews

https://www.william-russell.com/
Rated
Excellent

Independent provider of international health, life & income protection insurance.

Service
4.5
/5
Product
4.5
/5

5

4

3

2

1

96

24

7

2

5

134

ratings over the past year

Displaying all 1,417 reviews
MR
Manfred Adolf Reichart
3 months ago
Date of purchase: 30/01/2025
What Manfred Adolf Reichart said about William Russell:
👍🙏
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Angela Hurst
William Russell
3 months ago
Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that you remain happy with the service you have received.
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SP
Steven Parkinson
4 months ago
Date of purchase: 21/01/2025
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Angela Hurst
William Russell
4 months ago
Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that you remain happy with the service you have received.
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AS
Andres Saar
Kuressaare
4 months ago
Date of purchase: 18/01/2025
What Andres Saar said about William Russell:
Positive feedback
Very good
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Angela Hurst
William Russell
4 months ago
Many thanks for your 5 star review. We are absolutely delighted to hear how pleased you are with the service that you have received from our team. We sincerely thank you again for taking the time to comment.
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Trusted Customer
4 months ago
Date of purchase: 14/01/2025
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Angela Hurst
William Russell
4 months ago
Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that you remain happy with the service you have received.
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EZ
Eliane Zumbrunnen
Seychelles
4 months ago
Date of purchase: 31/12/2024
What Eliane Zumbrunnen said about William Russell:
Only in English !
Service is ok but why it's not en French ?
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Angela Hurst
William Russell
4 months ago
Many thanks for your positive review and comments. We are a UK company with documents produced in English but we do have many staff who speak many languages so are here to help with any language barriers if needed. Thanks again for leaving us your feedback.
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WL
Warren Michael Levy
Mexico City
4 months ago
Date of purchase: 31/12/2024
What Warren Michael Levy said about William Russell:
Excellent Support from WR
High quality, clear coverage. Simple claims procedure.
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Angela Hurst
William Russell
4 months ago
Thank you very much for your 5 star review! We are very pleased to hear you are happy with the service you have received so far. We do our absolute best to ensure we provide a professional yet caring service at all times, our policy services and claims teams are always on hand to assist you along the way. Thank you again for taking the time to comment.
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Trusted Customer
4 months ago
Date of purchase: 31/12/2024
I stay with WR because I am stuck, not because I want to...
So incredibly disappointed with the constant unreasonable fee increases year after year, even though in our 15 year relationship with WR we have only filed two, very, very small claims. It's beyond a...

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Angela Hurst
William Russell
4 months ago
Thank you for your review and feedback. We are grateful you have taken the time to contact us. We understand your point regarding the cost of cover which is a concern affecting the medical insurance industry as a whole, please understand that we constantly look at ways that we can provide a comprehensive but affordable cover to our customers.
1
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Trusted Customer
4 months ago
Date of purchase: 18/12/2024
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Angela Hurst
William Russell
4 months ago
Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that you remain happy with the service you have received.
Product reviews

1
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NS
Nicolas Antonio Saade
Beirut
5 months ago
Date of purchase: 18/12/2024
What Nicolas Antonio Saade said about William Russell:
Excellent Service
The plans are very good, but should cover USA too up to a ceiling of cost of service say in UK, etc...
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Angela Hurst
William Russell
4 months ago
Many thanks for your 5 star review. We are absolutely delighted to hear how pleased you are with the service that you have received from our team. Our plans are constantly evolving so please do look out for these changes each year. We sincerely thank you again for taking the time to comment.
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2
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GR
Godfrey Christopher Rooke
Hong Kong
5 months ago
Date of purchase: 28/12/2024
What Godfrey Christopher Rooke said about William Russell:
reliable
Service excellent, plans very expensive.
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Angela Hurst
William Russell
4 months ago
Thanks very much for your review, we are happy to hear that you are pleased with the service we offer. If you would like to speak to one of our team in more depth about the cover you have and the premium you pay, please feel free to get in touch anytime.
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About William Russell
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.
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+44 (0) 1276 486 477
William Russell House, The Square, Lightwater, Surrey, GU18 5SS, United Kingdom
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About William Russell
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.