What Arturo Monge said about West Brom Building Society:
Excellent service, polite and professional.
Sought advice on my new account,: The lady I spoke to was extremely professional ,helpful and polite. If this is the type of service I will receive going forward then I will be very happy. Thank you...
Read more
Ellena
West Brom Building Society
2 days ago
Hi Arturo, thanks so much for taking the time to leave lovely feedback. It’s wonderful to hear how polite and professional my colleague was, and you got the help you were looking for. I’ll be sure to pass your kind words on. – Ellena.
0
Share
Trusted Customer
Feefo Verified
3 days ago
Very good service
0
Share
Trusted Customer
Feefo Verified
3 days ago
Happy i joined
Staff are very nice a nd helpful
0
Share
BW
Berwyn Williams
Feefo Verified
GBR
3 days ago
What Berwyn Williams said about West Brom Building Society:
Registering for online portal.
Staff were very helpful but the process of registering for the online portal was not difficult but more of a faff (is that a proper word) than I thought was necessary.
Gemma L
West Brom Building Society
2 days ago
Hi Berwyn. We're sorry to hear you feel this way. We appreciate you taking the time to share your feedback. Thanks - Gemma L.
0
Share
Trusted Customer
Feefo Verified
3 days ago
excellent service would recommend
very good service and lovely staff
0
Share
Trusted Customer
Feefo Verified
3 days ago
Helpful above and beyond
Excellent person skills jaidan was very helpful and understanding he is a credit to the company
Julian
West Brom Building Society
2 days ago
Thanks for taking the time to leave such lovely comments, I'll be sure to pass them on to my colleague. - Julian.
0
Share
Trusted Customer
Feefo Verified
3 days ago
Super service
Fast efficient and friendly as usual.
0
Share
HC
Harjinder Cheema
Feefo Verified
GBR
3 days ago
What Harjinder Cheema said about West Brom Building Society:
Great service.
Fast and friendly.
0
Share
GF
Graeme Faithorn
Feefo Verified
GBR
4 days ago
What Graeme Faithorn said about West Brom Building Society:
Good job!
Professional and courteous. They were training a new member of staff.
0
Share
Trusted Customer
Feefo Verified
5 days ago
Excellent service and help & advise
Very helpfull and clear.helped me and friendly.excellent service.helped me add to an exsisting isa . Friendly and explained clearly
Gemma L
West Brom Building Society
2 days ago
We're so pleased to hear you found our service helpful, friendly and easy to understand. We're glad we could help you add to your existing ISA and we appreciate you taking the time to share your experience. - Gemma L.
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.