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West Brom Building Society Reviews

https://www.westbrom.co.uk/
Rated
Exceptional
Service
4.7
/5

5

4

3

2

1

4,886

746

114

74

98

5,918

ratings over the past year

Displaying all 5,919 reviews
Trusted Customer
3 days ago
Date of purchase: 17/06/2025
Efficient and Effective
Everything appeared to work very well. The member of staff who I spoke to appeared to understand what I needed to do and made it happen, quickly and efficiently
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Trusted Customer
3 days ago
Date of purchase: 17/06/2025
Asked how I was
Very happy and good service
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Trusted Customer
3 days ago
Date of purchase: 17/06/2025
Advice on Transferring a Stocks and Shares ISA to an ISA at the West Bronwu
A meeting with an actual person rather than an online discussion. He was very well informed and had made preparations for our meeting. He gave us. Lead and excellent advice on the next steps.
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Trusted Customer
3 days ago
Date of purchase: 17/06/2025
Mortgage rate change
Lady I spoke to was Helen , helped me in every way , sorted out my concerns with professionalism and above all honesty , 5 stars 🌟
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Trusted Customer
3 days ago
Date of purchase: 17/06/2025
Happy
Pleasant and helpful always good
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IL
Ian Long
Wetherby
3 days ago
Date of purchase: 10/06/2025
What Ian Long said about West Brom Building Society:
Excellent
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IP
Isabel Price
Birmingham
3 days ago
Date of purchase: 16/06/2025
What Isabel Price said about West Brom Building Society:
Pleasant staff. Friendly, helpful and informative
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Trusted Customer
3 days ago
Date of purchase: 13/06/2025
Excellent Friendly knowledgeable staff
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Trusted Customer
3 days ago
Date of purchase: 16/06/2025
Very good o
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Trusted Customer
3 days ago
Date of purchase: 06/06/2025
Superb customer service
Excellent customer service, nothing too much trouble. Described everything clearly and took the time to listen to my questions.
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About West Brom Building Society
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.
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0345 241 3785
Head Office, 2 Providence Place, West Bromwich, West Midlands, B70 8AF, United Kingdom
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About West Brom Building Society
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.