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West Brom Building Society Reviews

https://www.westbrom.co.uk/
Rated
Exceptional
Service
4.7
/5

5

4

3

2

1

4,808

733

113

70

97

5,821

ratings over the past year

5,822 out of 5,821 reviews
Trusted Customer
10 months ago
Date of purchase: 20/07/2024
Helpful and friendly staff
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Trusted Customer
10 months ago
Date of purchase: 26/07/2024
Excellent service . Everything was explained in a very clear , understandable way. We treated very politely & courteously. Our appointment was on time & we didn't feel "rushed "
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Trusted Customer
10 months ago
Date of purchase: 25/07/2024
Very helpful
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Matthew Thompson
10 months ago
Date of purchase: 26/07/2024
What Matthew Thompson said about West Brom Building Society:
Excellent service
Very very good. Excellent service
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Trusted Customer
10 months ago
Date of purchase: 26/07/2024
Excellent advice
Advisor was very informative. Only reason I wouldn’t recommend you is you no longer do mortgages in Scotland.
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Michael O'Farrell
West Bromwich
10 months ago
Date of purchase: 26/07/2024
What Michael O'Farrell said about West Brom Building Society:
The staff are very friendly and nothing is too much trouble
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Trusted Customer
10 months ago
Date of purchase: 27/07/2024
Refreshing to be able to have a face to face transaction.
Taking out a cash ISA was a pleasant experience. It was friendly, efficient and everything was clearly explained. The rate of interest was competitive with other financial institutions with the added...

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Trusted Customer
10 months ago
Date of purchase: 27/07/2024
Friendly, professional, knowledgeable staff delivering excellent service.
The staff were very friendly, professional and knowledgeable in the way they dealt with both my payment and information provided to me regarding new savings accounts, Excellent service as usual.
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Robert Barnes
Northfield
10 months ago
Date of purchase: 27/07/2024
What Robert Barnes said about West Brom Building Society:
Robert barnes
Staff always friendly and helpful caring to customers
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Dee
Brymbo, Wrexham
10 months ago
Date of purchase: 26/07/2024
What Dee said about West Brom Building Society:
Good Customer service
It was efficient, professional and friendly. Happy with the service.
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About West Brom Building Society
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.
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0345 241 3785
Head Office, 2 Providence Place, West Bromwich, West Midlands, B70 8AF, United Kingdom
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About West Brom Building Society
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.