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West Brom Building Society Reviews

https://www.westbrom.co.uk/
Rated
Exceptional
Service
4.7
/5

5

4

3

2

1

4,837

737

114

72

98

5,858

ratings over the past year

Displaying all 5,859 reviews
Trusted Customer
10 months ago
Date of purchase: 30/07/2024
Well done West Brom.
The guy who did my transaction, was very personable & eager to help. I have a great infinity with the West Brom because i used to work for them many moons ago.
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Trusted Customer
10 months ago
Date of purchase: 30/07/2024
Isas
The member of staff that dealt with me was very polite. He was very clear and had knowledge of the products. Yes I would definitely recommend west brom.
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Trusted Customer
10 months ago
Date of purchase: 30/07/2024
The member of staff who dealt with me was very helpful and patient. She was able to resolve my problem.
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Trusted Customer
10 months ago
Date of purchase: 30/07/2024
I find it very good services. N a good Unstanding when Received people.
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Trusted Customer
10 months ago
Date of purchase: 30/07/2024
Staff very friendly
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Trusted Customer
10 months ago
Date of purchase: 30/07/2024
Good bulldog society
Was ok.. the cashier picked up a spelling mistake in my name as I was depositing a cheque.. iv bn with this building society for a long time back and forth .. they'd only just realised the spelling...

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Trusted Customer
10 months ago
Date of purchase: 30/07/2024
Very good service
Very good. Cashier was very quick & thourough Money was transferred the next day as prommised
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RE
Ricky Evans
Aldridge
10 months ago
Date of purchase: 30/07/2024
What Ricky Evans said about West Brom Building Society:
Stone cross good, Tipton Terrible
The service at Stone cross branch is good but the service at the Tipton branch is terrible. I refuse to go in the Tipton branch now after the way I was treated before, your staff made me feel like a...

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Grace
West Brom Building Society
10 months ago
I’m sorry that you’ve been made to feel this way at our Tipton branch and I will ensure this feedback is shared with them. Thank you for taking the time to leave us your feedback. Thank you- Grace.
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Trusted Customer
10 months ago
Date of purchase: 26/07/2024
Served instantly very pleasant staff. Had no problem with my withdrawal.
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Trusted Customer
10 months ago
Date of purchase: 30/07/2024
Good
Welcomed
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About West Brom Building Society
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.
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0345 241 3785
Head Office, 2 Providence Place, West Bromwich, West Midlands, B70 8AF, United Kingdom
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About West Brom Building Society
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.