Search reviews
Looking for our business site?

Visit

Feefo.com

Merchant Logo

West Brom Building Society Reviews

https://www.westbrom.co.uk/
Rated
Exceptional
Service
4.7
/5

5

4

3

2

1

4,885

745

114

74

98

5,916

ratings over the past year

Displaying all 5,918 reviews
Trusted Customer
11 months ago
Date of purchase: 22/07/2024
Polite, patient, understanding, informative!
0
Share
See full customer review
Trusted Customer
11 months ago
Date of purchase: 22/07/2024
I have dealt with them before and they've always been friendly, efficient and helpful
0
Share
See full customer review
Trusted Customer
11 months ago
Date of purchase: 20/07/2024
Excellent
I received excellent support from west brom wich
0
Share
See full customer review
Trusted Customer
11 months ago
Date of purchase: 22/07/2024
Very helpful staff
The lady I spoke to in your customer service department was extremely helpful and very friendly. it was lovely to speak to a real person who could understand and deal efficiently with my query.
0
Share
See full customer review
Trusted Customer
11 months ago
Date of purchase: 22/07/2024
Great Customer service
Helpful friendly staff in branches who give great customer service.
0
Share
See full customer review
JE
Janet Evans
Stourbridge
11 months ago
Date of purchase: 18/07/2024
What Janet Evans said about West Brom Building Society:
useful visit
Prompt attention, friendly helpful staff. Answered my queries.
0
Share
See full customer review
IB
Ian Buckingham
Manchester
11 months ago
Date of purchase: 22/07/2024
What Ian Buckingham said about West Brom Building Society:
Confident with efficiency/security
Efficient and secure. Also found there wasn't too long to wait before speaking to someone. 3 family members have recently opened accounts.
0
Share
See full customer review
Trusted Customer
11 months ago
Date of purchase: 22/07/2024
Pleasure to go into my Branch
Very friendly and helpful staff very rare l have to wait to be served. Staff always have a smile and time for a chat
0
Share
See full customer review
Trusted Customer
11 months ago
Date of purchase: 22/07/2024
Praise for the west Brom building society
Efficient,cheerful and helpful I sent funds to another account and they explained the type of account I had was the only one that allowed this I will put in maximum amount of money into this account...

Read all
0
Share
See full customer review
AS
Andrew Sharp
Knowle
11 months ago
Date of purchase: 22/07/2024
What Andrew Sharp said about West Brom Building Society:
Expert friendly service
Friendly and efficient as always. Never had a poor experience here.
0
Share
See full customer review
Not received a review invite?
About West Brom Building Society
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.
Read all
0345 241 3785
Head Office, 2 Providence Place, West Bromwich, West Midlands, B70 8AF, United Kingdom
Customer Support
Website
Facebook
X (Twitter)
Instagram
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards
Why trust Feefo reviews?

Learn more about Feefo
About West Brom Building Society
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.