What Karen Roberts said about West Brom Building Society:
Great Product Knowledge, Helpful and Understanding.
I had an appointment with Sarah at Welshpool Branch, she was standing in for Tara. Sarah was very knowledgeable about all the products on offer and was able to help me very quickly. She was a very...
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Trusted Customer
Feefo Verified
2 years ago
Portal
Quick easy to understand
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Trusted Customer
Feefo Verified
2 years ago
Very professional
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Trusted Customer
Feefo Verified
2 years ago
Great customer service
Friendly cashier
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Samuel Holmes
Feefo Verified
Westbromwich
2 years ago
What Samuel Holmes said about West Brom Building Society:
Nice welcome
I always get a nice welcome from the girls behind the counter
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Trusted Customer
Feefo Verified
2 years ago
The service I receive at the West Bromwich B S, in Stourbridge, is always very good. The staff are very pleasant and helpful. No complaints.
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Trusted Customer
Feefo Verified
2 years ago
Very polite person called Leanne helped us with our query quickly and accurately
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Trusted Customer
Feefo Verified
2 years ago
Best help ever.
Although I a very familiar with online forms etc I was really struggling with the process of transferring money from a matured ISA to new ones. On three occasions I had to phone your help line. The...
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.