Staff were very accommodating and friendly and gave you much insight to all appropriate policies
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SF
Stuart Fellows
Feefo Verified
Kingswinford
2 years ago
What Stuart Fellows said about West Brom Building Society:
Easy, no fuss
Excellent, very helpful staff that were friendly and knowledgable.
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Trusted Customer
Feefo Verified
2 years ago
Always excellent service.
I always receive excellent service when I go in to a branch of the West Bromwich. I am always greeted with courtesy and a smile. Your representatives are always helpful.
I received this same...
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AB
Aretha Bennett
Feefo Verified
Dudley
2 years ago
What Aretha Bennett said about West Brom Building Society:
Great Customer service
Great customer service, really friendly. Came into close one account and set up a new one.
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FC
Finlay Coutts
Feefo Verified
Llanrhaeadr -ym-mochnant
2 years ago
What Finlay Coutts said about West Brom Building Society:
Change of address
Excellent friendly service
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Trusted Customer
Feefo Verified
2 years ago
Stourbridge branch. Lovely staff. Kind,helpful and very professional.
Very good service
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Trusted Customer
Feefo Verified
2 years ago
Excellent
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GM
George Marks
Feefo Verified
Tipton
2 years ago
What George Marks said about West Brom Building Society:
Fantastic
Brilliant staff very clear in explaining everything to you and west brom building society will be recommended to other people
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Trusted Customer
Feefo Verified
2 years ago
Isa products
Friendly service with knowledgeable staff.
Looked at what I needed re the ISA Products & completed the transaction in store. Also updating my other savings
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Trusted Customer
Feefo Verified
2 years ago
On both occasions we have found the assistants very helpful and courteous
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.