Volvo Car Insurance is no longer an active Feefo customer
Displaying all 432 reviews
Trusted Customer
Feefo Verified
8 years ago
Very professional
Ownership was quickly taken and good updates provided.
Anwen L
Volvo Car Insurance
8 years ago
Many thanks for your positive review. We're delighted to hear how pleased you were with the service you received. Let us know if here is anything else we can help you with.
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Trusted Customer
Feefo Verified
8 years ago
My claim was dealt with very well
My claim was dealt with very well and I would advise people to have volvo insurance.
Anwen L
Volvo Car Insurance
8 years ago
Thank you for your 5-star review. We’re very pleased to hear that you were happy with the service you received. If we can help further please don’t hesitate to ask.
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Trusted Customer
Feefo Verified
8 years ago
There appeared to be minimal communication between the insurers and the underwriters. In the early stages, it wasn't clear who I should contact and information given to one didn't appear to be passed...
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Anwen L
Volvo Car Insurance
8 years ago
Many thanks for your feedback. We have passed your comments onto our claims manager and our underwriters who are both disappointed that your claim did not run as smoothly as it should have done. This is not our normal level of service and it is always helpful when we are provided with feedback so we can continually improve our service.
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Trusted Customer
Feefo Verified
8 years ago
Professional and efficient
The service was efficient and professional and my claim was easily dealt with. Disappointed to find that if I had another accident within 12 mths even if I had no liability I would suffer a heavy...
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KI
Kishor
Feefo Verified
8 years ago
What Kishor said about Volvo Car Insurance:
Excellent
All good. Prompt.
Anwen L
Volvo Car Insurance
8 years ago
Thank you for your 5-star review. We’re very pleased to hear that you were happy with the service you received. If we can help further please don’t hesitate to ask.
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Trusted Customer
Feefo Verified
8 years ago
Yes I would recommend them
Anwen L
Volvo Car Insurance
8 years ago
Thank you for your 5-star review. We’re very pleased to hear that you were happy with the service you received. If we can help further please don’t hesitate to ask.
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NI
Nick
Feefo Verified
Halesworth
8 years ago
What Nick said about Volvo Car Insurance:
As good as it can be
Excelent
Anwen L
Volvo Car Insurance
8 years ago
Many thanks for your 5-star review. If there is anything else we can help you with, please don’t hesitate to ask.
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BA
Barry
Feefo Verified
8 years ago
What Barry said about Volvo Car Insurance:
Every think yes
Anwen L
Volvo Car Insurance
8 years ago
Many thanks for your 5-star review. If there is anything else we can help you with, please don’t hesitate to ask.
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PE
Peter
Feefo Verified
CHOBHAM SURREY
8 years ago
What Peter said about Volvo Car Insurance:
KEPT IN CONTACT THROUGHOUT. EXPLAINED WHAT WAS GOING ON. PROVIDED REPLACEMENT CAR AND REPAIRED MINE WITHOUT PROBLEMS.
Anwen L
Volvo Car Insurance
8 years ago
Many thanks for your 5-star review. We’re so pleased that the entire process was straight forward and efficient for you - if there is anything else we can help with please don’t hesitate to ask.
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Trusted Customer
Feefo Verified
8 years ago
The response to the was courteous, timely and professional.
Excellent service. Courtesy and timeliness were the hallmarks. I was offered a courtesy car which thankfully I did not need. The car was picked from my home and returned after the repairs. I found...
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Anwen L
Volvo Car Insurance
8 years ago
Many thanks for your 5-star review. We’re so pleased that the entire process was straight forward and efficient for you - if there is anything else we can help with please don’t hesitate to ask.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
