Volvo Car Insurance is no longer an active Feefo customer
Displaying all 432 reviews
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Chad
Feefo Verified
8 years ago
What Chad said about Volvo Car Insurance:
Everything went very well the guys from Volvo Insurance were informative and helpfull.
However the only hic-up was having calls from Volvo insurance, the accident repair company and the car hire...
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Trusted Customer
Feefo Verified
8 years ago
Poor Customer Service
When I contacted them by telephone on the number printed on my policy at about 6pm on a weekday I was told sorry we are only the brokers we cannot help you will get someone to call you tomorrow,...
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Anwen L
Volvo Car Insurance
8 years ago
Many thanks for reviewing your experience with Volvo Car Insurance, we're sorry that the service you received was not our usual standard. I have informed our Customer Experience Team who will contact you to discuss the issues you faced.
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Nurallah
Feefo Verified
8 years ago
What Nurallah said about Volvo Car Insurance:
Took too long to resolve repairs and I had to deal with the insurers underwriters !
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DA
David
Feefo Verified
8 years ago
What David said about Volvo Car Insurance:
FIRST CLASS THROUGHOUT. THE AUTHORISED REPAIRERS COULD NOT HAVE BEEN MORE HELPFUL AND OBLIGING. HIGHLY IMPRESSED.
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Jill
Feefo Verified
8 years ago
What Jill said about Volvo Car Insurance:
Better more intelligent staff needed. Difficult to get on with. Poor communication generally.
Anwen L
Volvo Car Insurance
8 years ago
Thank you for your feedback. We're sorry to hear you were disappointed with the service you received from Volvo Car Insurance. I have informed our Customer Experience Team who is looking into the issues you faced and will contact you shortly to discuss further. We're always looking to improve our services so welcome all feedback.
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PA
Pamela
Feefo Verified
8 years ago
What Pamela said about Volvo Car Insurance:
Extremely Good.
Everything from start to finish .Kept us well informed and up to date.Very professional and helpfull.We cannot praise them enough.
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ST
Stephen
Feefo Verified
Swindon
8 years ago
What Stephen said about Volvo Car Insurance:
Simple and efficient
The claims process was simply and efficient.
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CH
Christopher
Feefo Verified
8 years ago
What Christopher said about Volvo Car Insurance:
Hassle Free
It was completely hassle free and they took care of my £250 excess coupon as well
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DA
David
Feefo Verified
8 years ago
What David said about Volvo Car Insurance:
It was quick, easy to use and followed through in an simple effective way.
Anwen L
Volvo Car Insurance
8 years ago
Thank you for your 5 star feedback, we're very pleased you were happy with the service you received.
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BA
Barry
Feefo Verified
8 years ago
What Barry said about Volvo Car Insurance:
exellent service kept updated from start to finish
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
