Volvo Car Insurance is no longer an active Feefo customer
Displaying all 432 reviews
Trusted Customer
Feefo Verified
8 years ago
From the start I was dealt with in a professional manner. All the people I was in contact with were knowledgeable, helpful and polite.
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Oluyensi
Feefo Verified
8 years ago
What Oluyensi said about Volvo Car Insurance:
Very good.
They were very prompt and very helpful when I spoke with them on the phone.
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JO
John
Feefo Verified
8 years ago
What John said about Volvo Car Insurance:
First class service from day one
No-one wants to make a claim on their car insurance but when they do you want the service and communication to be first class. That was certainly the case, very easy reporting procedure and excellent...
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John
Feefo Verified
8 years ago
What John said about Volvo Car Insurance:
Prompt, no fuss service.
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Trusted Customer
Feefo Verified
8 years ago
The claim was efficiently and smoothly handled to my satisfaction.
I was able to report the accident, which occurred on Sunday 13th May, to the insurer as soon as business opened on the following Monday.There was a longer than expected delay of several hours before...
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GR
Graham
Feefo Verified
8 years ago
What Graham said about Volvo Car Insurance:
Very little communication from Volvo , the incident happened on 2/2/18 and dragged on until 22/5 /18 . We were kept almost incommunicado by Volvo.
Donna O
Volvo Car Insurance
8 years ago
We are very sorry that the service you received was not the usual standard of service from Volvo Car Insurance. I have informed our Customer Experience Team who will contact you shortly to discuss the issues you faced.
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Trusted Customer
Feefo Verified
8 years ago
All OK, except for a couple of communication glitches at the start of the process.
Other than that, there were no problems.
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Trusted Customer
Feefo Verified
8 years ago
Clear explanation of the issues involved, regular communication and prompt organisation of repair and courtesy car.
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MI
Michael
Feefo Verified
Pickering
8 years ago
What Michael said about Volvo Car Insurance:
An excellent service
My claim was dealt with quickly and I was kept informed of progress
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TO
Tom
Feefo Verified
Dunbar
8 years ago
What Tom said about Volvo Car Insurance:
Excellent Service throughout
Was a pretty painless experience, the insurance staff were polite and helpful, always kept me up to date with progressing the claim. Also it is reassuring the amount of checking is required now when...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
