Volvo Car Insurance is no longer an active Feefo customer
Displaying all 432 reviews
KE
Kevin
Feefo Verified
7 years ago
What Kevin said about Volvo Car Insurance:
delt with my problem very swift and efficently in all areas during a trumatic time.would recommend and will buy from them again.
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AN
Andrew
Feefo Verified
7 years ago
What Andrew said about Volvo Car Insurance:
Poor Service
I still do not have my car back from garage after weeks, due to argument between insurance company and repair shop.
Also insurance company has not been fighting claim properly.
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CH
Christine
Feefo Verified
7 years ago
What Christine said about Volvo Car Insurance:
well organised
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NI
Niccola
Feefo Verified
7 years ago
What Niccola said about Volvo Car Insurance:
Good service by people who knew what they were talking about.
It was all done over the phone and by people who knew what they were talking about. It took quite a few weeks to get the repair carried out but it was a busy time.and the repair was carried out to a...
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Trusted Customer
Feefo Verified
7 years ago
i was kept in formed and the job was well done . just the hire care had a slow puncture when i got it and the tire split after 170 miles which i had to deal with and will fight not to have to pay for
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GE
Gerry
Feefo Verified
Towcester
7 years ago
What Gerry said about Volvo Car Insurance:
Excellent service
I am very impressed with the whole experience from the initial claim to the quality of the repair carried out. I would highly recommend Volvo car insurance to family and friends and will certainly...
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JO
John
Feefo Verified
7 years ago
What John said about Volvo Car Insurance:
Volvo Insurance need to get their act together!
I was disappointed by how long the entire process took. My accident happened on the 1st September. My car got collected for repair on the 30th October. I had to chase up Volvo Insurance too many...
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Anwen L
Volvo Car Insurance
7 years ago
Thank you for your feedback. I have informed our Customer Experience Team who will look into the issues you faced and someone will contact you to hope to resolve these issues.
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PE
Peter
Feefo Verified
7 years ago
What Peter said about Volvo Car Insurance:
First class service.
Volvo Car Insurance was efficient, personable, thorough and did the job well. I collected my car, beautifully repaired, cleaned and valeted.
1
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BR
Brian
Feefo Verified
7 years ago
What Brian said about Volvo Car Insurance:
Lack of information given of the third parties involved.
Be clearer of the process.
Provide timescales to resolve issues.
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AN
Anil
Feefo Verified
7 years ago
What Anil said about Volvo Car Insurance:
Not bad, but inefficient
The service is extremely inefficient. It took them 3 months to get a small repair done. In this duration, I had a courtesy car parked outside when I didn't need one - there was no effort to minimise...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.