Prompt service - receiving a reminder for renewal was a great touch
Sales person was efficient and informative
Admin
Muddy Paws
3 years ago
Thank you for our 4* review. We do like to hear our Team are efficient and informative, please do not hesitate to contact us if we can be of any further assistance, kind regards VetsMediCover
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June Gurney
Feefo Verified
3 years ago
What June Gurney said about Muddy Paws:
No problems, but expensive.
I don’t have a problem with the service because I have not used it, but I am totally shocked at the price increases. I have two dogs and I know one is over 9 now, but no claims and yet his costs are...
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Ben
Muddy Paws
3 years ago
Thank you for your feedback which we greatly value.
We always aim to be as competitive as possible and understand how larger breed dogs can potentially attract higher premiums. We will certainly look into your suggestion and thank you again for being a loyal customer of VetsMediCover.
We are always here to help if you need us.
JG
June Gurney
3 years ago
Thank you for your response.
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Trusted Customer
Feefo Verified
3 years ago
Excellentservice
My claim was simple to process and payment was very fast.. Thank you
Admin
Muddy Paws
3 years ago
Thank you for our 5* review. We are very happy to hear you Claim was simple to submit and you received your payment quickly, we do hope your Pet has made a full recovery. Kind regards VetsMediCover
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Alison Dixon
Feefo Verified
3 years ago
What Alison Dixon said about Muddy Paws:
Good but stop hassling me for a review
Ben
Muddy Paws
3 years ago
Thank you for our 5* review.
We certainly do not wish to hassle any of our customers for a review and everyone is given the option to unsubscribe from these emails at any point. To avoid this happening in the future, please follow the instructions on the email from Feefo where you will see an option at the bottom to unsubscribe.
Please do let us know if this happen again once done.
Many thanks
VMC Team
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PS
Peter Shaw
Feefo Verified
3 years ago
What Peter Shaw said about Muddy Paws:
stress free
Admin
Muddy Paws
3 years ago
Thank you for our 5* review. We are very happy to hear you found our Renewal process stress free. Please do not hesitate to contact us if we can be of any assistance in future, kind regards VMC
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Trusted Customer
Feefo Verified
3 years ago
Reassuring professional
My Vet was very informative and reassuring. discussed the paws chewing issue and conversation on castration and behaviour options.
Admin
Muddy Paws
3 years ago
Thank you for the 5* review, kind regards VetsMediCover
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TF
Trevor Fillingham
Feefo Verified
3 years ago
What Trevor Fillingham said about Muddy Paws:
Excellent product
One of the best policies out there
Admin
Muddy Paws
3 years ago
Thank you for our 5* review. We are delighted to hear your thoughts. Kind regards VMC
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JT
Janet Taylor
Feefo Verified
3 years ago
What Janet Taylor said about Muddy Paws:
Renewal went smoothly, no complaints. Haven’t had to make a claim hopefully won’t have to, it’s all about peace of mind.
Admin
Muddy Paws
3 years ago
Thank you for our 5* review, we are happy to hear you found our Renewal process was smooth. We also hope that you do not need to Claim as this means your Pet is fit and well, but if you do please do not hesitate to contact us, kind regards VetsMediCover
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Trusted Customer
Feefo Verified
3 years ago
Good company
Good with pay outs but the price its going up and up, even if insurance wasn't used from 3 years :( My dog has hip issues so need to carry on but it means less food for us.
Ben
Muddy Paws
3 years ago
Thank you for our 5* review.
Kind regards
VMC Team
Trusted Customer
3 years ago
I gave You 3 stars, not 5. Your welcome
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RM
Richard Machin
Feefo Verified
3 years ago
What Richard Machin said about Muddy Paws:
Very good service
We had to have our dog operated on and vets medicover paid out swiftly.
Ben
Muddy Paws
3 years ago
Thank you for our 5* review. We are happy to have been able to help.
Kind regards
VMC Team
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
