Thank you for our 5* review.
Kind regards
VMC Team
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Trusted Customer
Feefo Verified
3 years ago
Quick, efficient process .
Polite, efficient person dealt with my renewal . Professional throughout . Would recommend .
Ben
Muddy Paws
3 years ago
Thank you for our 5* review.
Kind regards
VMC Team
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JB
Judith Bowyer
Feefo Verified
3 years ago
What Judith Bowyer said about Muddy Paws:
Following the death of my husband the staff were understanding and did what they could to make the call as easy as possible. Thank you.
Ben
Muddy Paws
3 years ago
Thank you for our 5* review. We are pleased to have been able to help during a difficult time.
Kind regards
VMC Team
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Peter Humphrey
Feefo Verified
3 years ago
What Peter Humphrey said about Muddy Paws:
Easy and straightforward
Ben
Muddy Paws
3 years ago
Thank you for our 5* review.
Kind regards
VMC Team
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KJ
Kathareine Jeffery
Feefo Verified
3 years ago
What Kathareine Jeffery said about Muddy Paws:
Awful claim process
I submitted a claim over 3 months ago and have not heard what is happening
Ben
Muddy Paws
3 years ago
Hi Mrs Jeffery
We are very sorry to hear the delays you have experienced here. Please can you provide us with the policy number your claim is linked to so that we can investigate further for you?
Please email this to admin@vetsmedicover.co.uk
Kind regards
VMC Team
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AW
Alan Wills
Feefo Verified
Sleafrd
3 years ago
What Alan Wills said about Muddy Paws:
Simple to renew
Just really straight forward, no problem renewing.
Ben
Muddy Paws
3 years ago
Thank you for our 5* review.
Kind regards
VMC Team
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TC
Teresa Cross
Feefo Verified
Brixham
3 years ago
What Teresa Cross said about Muddy Paws:
This was my first renewal. I wanted to change from annual payment to monthly. No problem at all. It all went through smoothly.
Admin
Muddy Paws
3 years ago
Thank you for our 5* review. We are very happy to hear that changing your payment method was a smooth experience, we aim to keep things as simple as possible. Please do not hesitate to contact us in future if we can be of any further assistance, kind regards VetsMediCover
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Trusted Customer
Feefo Verified
3 years ago
Great Dog cover for peace of mind
Excellent cover, value for money, great advice and speedy responses
Sarah Bascombe
Muddy Paws
3 years ago
Good morning
Thank you for your recent Feefo 5* review. We are always pleased to receive such positive feedback and strive to maintain a prompt and thorough customer service.
We do hope that you will not require the service of your pet insurance cover within the immediate future but please be assured that our team will be available to support you if the need arises.
Kind regards
VetsMediCover
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Trusted Customer
Feefo Verified
3 years ago
Very good communication
Good communication
Ben
Muddy Paws
3 years ago
Thank you for our 4* review. Please let us know if we can help in anyway.
Kind regards
VMC Team
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Trusted Customer
Feefo Verified
3 years ago
Excellent service
So simple to renew.
Ben
Muddy Paws
3 years ago
Thank you very much for our 5* review. We are pleased you find our process nice and simple.
Kind regards
VMC Team
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
