Inspiring and empowering customers to read, learn, create and play
Service
3.2
/5
5
4
3
2
1
483
93
70
87
385
1,118
ratings over the past year
The Works is no longer an active Feefo customer
Displaying all 269,282 reviews
Trusted Customer
Feefo Verified
13 years ago
I ordered 3 items on 27th Sep. So far I have received 1 item. If the…
I ordered 3 items on 27th Sep. So far I have received 1 item. If the outstanding items arrive in the next day or two I will be happy, otherwise I shall be contacting you re reasons for delay.
0
Share
Trusted Customer
Feefo Verified
13 years ago
I haven't even received my order yet and it's been 10 days since I placed it.…
I haven't even received my order yet and it's been 10 days since I placed it. Apparently there was delay with dispatch from the warehouse, yet no one communicated this to me until I sent and email...
Read more
0
Share
Trusted Customer
Feefo Verified
13 years ago
Very quick and efficient service.will be using again without a doubt
0
Share
Trusted Customer
Feefo Verified
13 years ago
Quality Goods at Quality Prices and excellent Shipping too...WELL DONE..
0
Share
Trusted Customer
Feefo Verified
13 years ago
books took nearly a week to arrive and then came in a padded envelope that…
books took nearly a week to arrive and then came in a padded envelope that looked like it had been kicked from the warehouse to my house -
0
Share
Trusted Customer
Feefo Verified
13 years ago
First class, products good and so is customer service.
Best regards Margaret
First class, products good and so is customer service.
Best regards Margaret
0
Share
Trusted Customer
Feefo Verified
13 years ago
THANKS GOOD SERVICE
0
Share
Trusted Customer
Feefo Verified
13 years ago
Places order a week ago- still has not arrived!
0
Share
Trusted Customer
Feefo Verified
13 years ago
My first order did not arrive however on contact they sent a new order out…
My first order did not arrive however on contact they sent a new order out straight away and it arrived within a couple of days. Thank you
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.