Inspiring and empowering customers to read, learn, create and play
Service
3.2
/5
5
4
3
2
1
483
93
70
87
385
1,118
ratings over the past year
The Works is no longer an active Feefo customer
Displaying all 269,282 reviews
Trusted Customer
Feefo Verified
13 years ago
No communication indicating order would be delivered in 3 parts, otherwise excellent service.
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Trusted Customer
Feefo Verified
13 years ago
This is an excellent and extremely heartbreaking at times although she makes a great life…
This is an excellent and extremely heartbreaking at times although she makes a great life for herself and daughters in end with help of some amazing people
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Trusted Customer
Feefo Verified
13 years ago
I have been pleased with everything I've purchased from The Works' so far, in particular the…
I have been pleased with everything I've purchased from The Works' so far, in particular the books, which represent very good value for the money. The often very low prices enable me to buy several...
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Trusted Customer
Feefo Verified
13 years ago
Fantastic service, would order on line again .
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Trusted Customer
Feefo Verified
13 years ago
Best value anywhere, super fast delivery. Very satisfied customer.
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Trusted Customer
Feefo Verified
13 years ago
The products were good but the online ordering was difficult as Safari would not work,…
The products were good but the online ordering was difficult as Safari would not work, so had to phone them and they told me to use Firefox as the browser - they need to upgrade their website to...
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Trusted Customer
Feefo Verified
13 years ago
I had an issue with not being able to receive my post and called to redirect…
I had an issue with not being able to receive my post and called to redirect the package to another address which was actioned by a customer service staff over the phone and she promised an email to...
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Trusted Customer
Feefo Verified
13 years ago
Good value items and discounts available.
I was delivered one package with 3 items but no…
Good value items and discounts available.
I was delivered one package with 3 items but no paperwork. I waited several days for the other 6 items but nothing turned up and the order was marked as...
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Trusted Customer
Feefo Verified
13 years ago
So far I've only received one of the twenty books I ordered in one transaction......
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Trusted Customer
Feefo Verified
13 years ago
great but turns out the offer was not as good as it was made out…
great but turns out the offer was not as good as it was made out to be
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.