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The Works Reviews

http://www.theworks.co.uk

GOOD

Inspiring and empowering customers to read, learn, create and play

Service

3.5

/5

5

4

3

2

1

846

123

80

108

455

1,612

ratings over the past year

Displaying all 269,282 reviews

Trusted Customer

Feefo Verified

12 years ago

The delivery was sent to my billing address, not the address I specified.

The Works

12 years ago

Good Morning Thank you for your feedback. I do apologise that this parcel was not delivered to the delivery address. We will raise this with our carriers. Please accept my apologies for any inconvenience caused. Regards The Works Customer Service

0

Trusted Customer

Feefo Verified

12 years ago

Don't seem to have a clue on how to pack mail order goods, puts delicate/breakable…

Don't seem to have a clue on how to pack mail order goods, puts delicate/breakable model kits in jiffy bags to send that arrive squashed . One order I placed was sent through 3 different carriers so...

The Works

12 years ago

Good Evening I do apologise that your items have arrived damaged. We are currently reviewing our packaging to prevent errors like this occurring. Please return the item back to us for a full refund or exchange. apologies again for any disappointment or inconvenience caused on this occasion. The Works Customer Service

0

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