How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

The Works Reviews

http://www.theworks.co.uk

Rated

Excellent

Inspiring and empowering customers to read, learn, create and play

Service

4.5

/5

5

4

3

2

1

1,666

167

36

33

156

2,058

ratings over the past year

Displaying all 267,840 reviews

GH

Geoff Hegarty

Northern Ireland

6 days ago

Date of purchase: 07/06/2025

What Geoff Hegarty said about The Works:

Grandkids delight 😄

Ordered Comic maker for my grandkids - absolutely loved it and kept them entertained for hours. Great product!!

0

See full customer review

Trusted Customer

6 days ago

Date of purchase: 07/06/2025

A shop where you can save on money

Very good .quick and parcel arrived on time. Very good on prices .

0

See full customer review

JO

Janet Ovendale

Wisbech, Cambs

6 days ago

Date of purchase: 07/06/2025

What Janet Ovendale said about The Works:

Crafts

Great service, great products

0

See full customer review

Trusted Customer

6 days ago

Date of purchase: 07/06/2025

Product as described and fast delivery

Fast delivery to the shop and easy to collect. Product as described.

0

See full customer review

Trusted Customer

7 days ago

Date of purchase: 07/06/2025

Love the works

Great service and great choice of books and good prices

0

See full customer review

PB

Paul Bannon

Ireland

7 days ago

Date of purchase: 07/06/2025

What Paul Bannon said about The Works:

Good quick delivery

Everything went well, would recommend however their jigsaws are increasing in price regularly

0

See full customer review

HS

Helen Slater

7 days ago

Date of purchase: 07/06/2025

What Helen Slater said about The Works:

Very good service.

0

See full customer review

CF

Connie Fahey

Buckhurst Hill

7 days ago

Date of purchase: 07/06/2025

What Connie Fahey said about The Works:

Pretty wool

Good service. Delivered promptly. Ordered wool. Had plenty in stock to choose from.

0

See full customer review

JN

Janine Naylor

7 days ago

Date of purchase: 07/06/2025

What Janine Naylor said about The Works:

Good

0

See full customer review

Trusted Customer

7 days ago

Date of purchase: 07/06/2025

Plastic pouches

Ease of ordering and delivery to the store. Great service

0

See full customer review

Not received a review invite?

About The Works

The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.

Read all

01213136050

Boldmere House, Faraday Avenue, Hams Hall Distribution Park, Coleshill, Warwickshire, B46 1AL, United Kingdom