Inspiring and empowering customers to read, learn, create and play
Service
3.2
/5
5
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1
483
93
70
87
385
1,118
ratings over the past year
The Works is no longer an active Feefo customer
Displaying all 269,282 reviews
Trusted Customer
Feefo Verified
13 years ago
The service was brilliant as I had several orders. There was a slight delay with…
The service was brilliant as I had several orders. There was a slight delay with one order but that didn't affect the customer experience. Will definitely use again.
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Trusted Customer
Feefo Verified
13 years ago
Books are offered at great prices particularly online, in order to support their high street…
Books are offered at great prices particularly online, in order to support their high street shops more of these should be usable on and off-line. Send too many emails with various discount codes...
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Trusted Customer
Feefo Verified
13 years ago
Not very informed, slow.
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Trusted Customer
Feefo Verified
13 years ago
Quick delivery, all goods as expected, great prices.
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Trusted Customer
Feefo Verified
13 years ago
Very happy with the items ordered, but a little perplexed that they arrived in 3…
Very happy with the items ordered, but a little perplexed that they arrived in 3 batches with three different couriers, on three different days!
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Trusted Customer
Feefo Verified
13 years ago
Great prices and pleased with the quality of the sketch books, bought the paints
as a…
Great prices and pleased with the quality of the sketch books, bought the paints
as a trial exercise to practice how to use them, if all turns out well, I will be shopping
from The Works again for...
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Trusted Customer
Feefo Verified
13 years ago
Quick delivery of a metal box of sketching pencils with witch I am happy.
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Trusted Customer
Feefo Verified
13 years ago
Excellent service and great value
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Trusted Customer
Feefo Verified
13 years ago
Very disappointed that the 2 main items on my order were out of stock. Refund…
Very disappointed that the 2 main items on my order were out of stock. Refund was rapid but it should not have happened.....
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Trusted Customer
Feefo Verified
13 years ago
The books I ordered were brand new and delivery was really fast.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.