How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Suttons Reviews | Customer Service Reviews for https://www.feefo.com/reviews/suttons | Feefo

Displaying all 23,006 reviews

Georgina Jordan

Feefo Verified

3 years ago

What Georgina Jordan said about Suttons:

Item arrived in good condition, it came quicker than I thought so very happy with my purchase. Will buy from you again.

Amy

Suttons

3 years ago

Thank you for your wonderful review. It is great to hear that you are happy with your order. It is always good to hear positive reviews, and we pride ourselves in making sure your order arrives as quickly as possible and in good condition. We look forward to your repeat custom. Kind Regards, Amy, Suttons Customer Care

Product reviews

Date of purchase: 04/08/2022

Trusted Customer

Feefo Verified

3 years ago

Stocks

Fantastic. Plants arrived safely and look lovely in my garden

Amy

Suttons

3 years ago

Thank you for your review. We are pleased to hear that you were happy with the plants received and we are sure that they are a lovely addition to your garden. Kind Regards, Amy, Suttons Customer Care

Product reviews

Date of purchase: 24/08/2022

Maggie Shoebridge

Feefo Verified

3 years ago

What Maggie Shoebridge said about Suttons:

Correct bulbs awaited.

Given a middle score as did not receive the tulip bulbs received a selection of other bulbs. Having spoken with an agent now waiting for the tulip bulbs to arrive. Someone just made a simple error...

Naomi

Suttons

3 years ago

Thank you for leaving your review. I am sorry to hear we sent the wrong Bulbs but can see the Tulips have been replaced and should despatch within 14 days. I do apologise for any inconvenience this has caused and appreciate your feedback. Kindest regards, Naomi, Suttons Customer Care.

Product reviews

Date of purchase: 23/08/2022

Karen

Feefo Verified

WORKINGTON

3 years ago

What Karen said about Suttons:

Quick. Efficient and value for money

Excellent service and value for money. All quality plants snd bulbs

Naomi

Suttons

3 years ago

Thank you for taking the time to leave your great review. It is good to hear you find our service excellent and your purchases were value for money. Your great feedback is appreciated. Kindest regards, Naomi, Suttons Customer Care.

Date of purchase: 23/08/2022

Trusted Customer

Feefo Verified

3 years ago

Can’t fault Suttons seeds

Good prices, great plants, kept us upto date with delivery times

Naomi

Suttons

3 years ago

Thank you for your wonderful review. I am pleased to hear you find our prices good and you were kept up to date with the order process. Your comments regarding our service and the great plants you have received are appreciated. Kindest regards, Naomi, Suttons Customer Care.

Product reviews

Date of purchase: 23/08/2022

Trusted Customer

Feefo Verified

3 years ago

Waterbutt treatment

As expected and good price

Naomi

Suttons

3 years ago

Many thanks for leaving your positive review. I am pleased to hear your order was as expected and good value. Your great feedback is appreciated. Kindest regards, Naomi, Suttons Customer Care.

Product reviews

Date of purchase: 02/08/2022

Roma van Dam

Feefo Verified

3 years ago

What Roma van Dam said about Suttons:

Good quality and good service

Naomi

Suttons

3 years ago

Thank you so much for leaving your 5 star review. It is great to know you are happy with our service and the quality of your order. Your valued feedback is appreciated. Kindest regards, Naomi, Suttons Customer Care.

Product reviews

Date of purchase: 03/08/2022

ronald munday

Feefo Verified

3 years ago

What ronald munday said about Suttons:

Ordering was easy and delivery was as promised

Naomi

Suttons

3 years ago

Thank you for your positive feedback. It is good to know the order process was easy and your order arrived correctly. Your great comments are appreciated. Kindest regards, Naomi, Suttons Customer Care.

Product reviews

Date of purchase: 23/08/2022

Simon Beattie

Feefo Verified

3 years ago

What Simon Beattie said about Suttons:

Better

Delivery has improved over the last 18 months.

Naomi

Suttons

3 years ago

Thank you for leaving your review. It is good to know our delivery has improved and appreciate your valued feedback. Kindest regards, Naomi, Suttons Customer Care.

Product reviews

Date of purchase: 23/08/2022

Lady from wiltshire

Feefo Verified

Wiltshire

3 years ago

What Lady from wiltshire said about Suttons:

QUALITY BULBS, INDIVIDUALLY PACKAGED AND LABLED,

EVERYTHING WONDERFUL THANKS

Naomi

Suttons

3 years ago

Thank you very much for your 5 star review. It is great to know you are happy with your order and appreciate you leaving your feedback. Kindest regards, Naomi, Suttons Customer Care.

Product reviews

Date of purchase: 19/08/2022

Not received a review invite?

Broccoli Sprouting Summer Purple - Seeds

View all media (7)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Suttons Reviews

Buddleja TricolourMore reviews of this product (6)View product website

Stocks - Tall Clove Most Scented MixMore reviews of this product (23)View product website

Daffodil Bulbs - Miniature CollectionMore reviews of this product (159)View product websiteBulbs look dry and in good condition.

Tulip Full Border MixMore reviews of this product (6)View product websiteDud not receive tulip bulbs another type of bulbs received. Now awaiting replacements.

Daffodil Rainbow Butterflies Mixed BulbsMore reviews of this product (18)View product websiteGood price, quick delivery. Look forward to seeing them next spring.

Nurserymans Choice Gerbera PatioMore reviews of this product (4)View product websitePlants were beautiful. Unfortunately due to exceptionally hot weather this year they did not survive despite loving care. Will definitely buy more.

Allium Graceful BeautyMore reviews of this product (30)View product websiteMy garden can’t ever have too many Alliums!

Hyacinth Value MixedMore reviews of this product (11)View product websiteI love hyacinths, their beautiful scent fills the air on a warm spring day.

Allium Bulbs - HairMore reviews of this product (11)View product websiteAlliums are my all time favourite flower with memories of a wonderful Cornish holiday where they were abundance

Water Butt TreatmentMore reviews of this product (1)View product website

Wisteria SinensisMore reviews of this product (11)View product website

Fritillaria Bulbs - Snakes HeadMore reviews of this product (19)View product website

Fritillaria Bulbs - Snakes HeadMore reviews of this product (19)View product website

Iris Metallic Mixture 50 BulbsMore reviews of this product (32)View product website

Daffodil Bulbs - Miniature CollectionMore reviews of this product (159)View product websiteEVERYTHING WONDERFUL THANKS, JUST WHAT I WANTED

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?