How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Suttons Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

Feefo Verified

3 years ago

Very good service

Very good service as usual

Amy

Suttons

3 years ago

Thank you for your review. We are pleased to hear you are happy with the service received. Kind Regards, Amy, Suttons Customer Care

Product reviews

Date of purchase: 05/12/2022

0

TC

Tina Cooley

Feefo Verified

3 years ago

What Tina Cooley said about Suttons:

shopping made easy.

great prices and a fantastic service. there is a good range to choose from . keep up the good work guys.

Amy

Suttons

3 years ago

Thank you for your review. It is great to hear that you have been happy with the prices and range of products available. We are pleased that you have been consistently happy with the service received and we appreciate your wonderful feedback. Kind Regards, Amy, Suttons Customer Care

Product reviews

Date of purchase: 12/12/2022

0

GA

Georgina Atkins

Feefo Verified

3 years ago

What Georgina Atkins said about Suttons:

Great. All plants and seeds arrived in perfect condition and are taking well. Was a delay in part of my order and I was kept informed and updated and so no complaints about service at all. In my...

Amy

Suttons

3 years ago

Thank you for your review, we appreciate your comments. It is great to hear that you are happy with your order and that we kept you informed of delivery and despatch dates including any unavoidable delays. It is always good to hear positive reviews and we pride ourselves in making sure your order is great quality and arrives as quickly as possible. We appreciate your recommendation. Kind Regards, Amy, Suttons Customer Care

Product reviews

Date of purchase: 16/12/2022

0

Trusted Customer

Feefo Verified

3 years ago

Look strong healthy plants

Arrived on time we’ll package

Amy

Suttons

3 years ago

Thank you for your review. It is always good to hear positive reviews and we pride ourselves in making sure your order is of great quality and arrives as quickly as possible. Kind Regards, Amy, Suttons Customer Care

Product reviews

Date of purchase: 06/12/2022

0

AH

Anthony Hill

Feefo Verified

3 years ago

What Anthony Hill said about Suttons:

WELL PLEASED WITH ALL THINGS BOUGHT FROM Suttons

Amy

Suttons

3 years ago

Thank you for your review. It is great to hear that you have been delighted with all products received. Kind Regards, Amy, Suttons Customer Care

Product reviews

Date of purchase: 16/12/2022

0

GP

Graham Pollard

Feefo Verified

East Sussex

3 years ago

What Graham Pollard said about Suttons:

Great communication, reliable delivery time

Amy

Suttons

3 years ago

Thank you for your review, we appreciate your comments. It is great to hear that you are happy with your order and that we kept you informed of delivery and despatch dates. It is always good to hear positive reviews and we pride ourselves in making sure your order is great quality and arrives as quickly as possible. Kind Regards, Amy, Suttons Customer Care

Product reviews

Date of purchase: 06/12/2022

0

Trusted Customer

Feefo Verified

3 years ago

Bulbs arrived on time and in good condition

Amy

Suttons

3 years ago

Thank you for your review. It is great to hear that you are happy with your order. It is always good to hear positive reviews, and we pride ourselves in making sure your order arrives as quickly as possible and in good condition. Kind Regards, Amy, Suttons Customer Care

Date of purchase: 05/12/2022

0

Trusted Customer

Feefo Verified

3 years ago

Excellent!

Excellent service as always.

Amy

Suttons

3 years ago

Thank you for your review. We are pleased to hear you are happy with the service received. Kind Regards, Amy, Suttons Customer Care

Product reviews

Date of purchase: 08/12/2022

0

DA

Dorothy Ashmore

Feefo Verified

Suffolk

3 years ago

What Dorothy Ashmore said about Suttons:

More than happy with my purchases

The items I bought for myself (Christmas tree and Azalea) are great. Tete-a-Tete daffs are presents, but as I've purchased these previously for myself, I'm sure the recipients will be delighted....

Amy

Suttons

3 years ago

Thank you for your review. It is great to hear that you were happy with your purchases and we are sure that the recipient of the tete-a-tete daffodils will be delighted with their gift. Kind Regards, Amy, Suttons Customer Care

Product reviews

Date of purchase: 15/12/2022

0

Trusted Customer

Feefo Verified

3 years ago

Can't give final verdict until next autumn

Delivered when promised but in big freeze so couldn't be planted and little to prevent roots drying out. Some canes few roots so worried about survival. Jury's out!

Amy

Suttons

3 years ago

Thank you for your review. If you place them in a pot of dry compost in a cold sheltered place such as a greenhouse, shed or garage. Do not water as this will freeze the soil. Once we have a thaw they can be happily planted out and will emerge from dormancy in the spring. We have noted your concerns on your account so if you do have any issues please do let us know so we can resolve things for you. Kind Regards, Amy, Suttons Customer Care

Product reviews

Amy

Suttons

3 years ago

Thank you for your review. If you place them in a pot of dry compost in a cold sheltered place such as a greenhouse, shed or garage. Do not water as this will freeze the soil. Once we have a thaw they can be happily planted out and will emerge from dormancy in the spring. We have noted your concerns on your account so if you do have any issues please do let us know so we can resolve things for you. Kind Regards, Amy

Date of purchase: 05/12/2022

0

Suttons Reviews

Wildflower Mix Seeds - Patio PotsMore reviews of this product (16)View product websiteThese look fabulous and I can’t wait to die thrm

Holly Golden KingMore reviews of this product (13)View product websitewonderful shopping experience.

Perennial Saver CollectionMore reviews of this product (1)View product websiteArrived in perfect condition.. bare root plants and seeds ordered. All thriving.

Clematis Winter BeautyMore reviews of this product (89)View product websiteVery healthy plant received. Top quality!

Rose Plant - Precious AmberMore reviews of this product (3)View product website

Rose Climbing Rose Love KnotMore reviews of this product (3)View product website

Solar LED Cantilever ParasolMore reviews of this product (9)View product websiteGood kit and an excellent price

Rose Arthur BellMore reviews of this product (17)View product websiteLooks good and will know when it flowers

Geum Samba SunsetMore reviews of this product (24)View product websiteLovely plant - well pleased

Rhubarb Crowns - VictoriaMore reviews of this product (15)View product websiteExcellent product, good communication and reliable delivery date

Daffodil King AlfredMore reviews of this product (27)View product websiteExcellent service as always.

Allium sphaerocephalonMore reviews of this product (4)View product websiteGreat quality as expected

Iris reticulataMore reviews of this product (23)View product websiteGreat quality as expected

Hyacinth Rhapsody in BlueMore reviews of this product (22)View product websiteGreat quality as expected

Ipheion MixMore reviews of this product (31)View product websiteGreat quality as expected

Spring Flowering Bulb MixMore reviews of this product (13)View product websiteGreat quality as expected

Spring Bulbs Mixed Flowering CollectionMore reviews of this product (6)View product websiteGreat quality as expected

Iris Katharine HodgkinMore reviews of this product (5)View product websiteGreat quality as expected

Daffodil Rainbow Butterflies MixedMore reviews of this product (18)View product websiteGreat quality as expected

Fritillaria Spring BellsMore reviews of this product (18)View product websiteGreat quality as expected

Russian Snowdrop PuschkiniaMore reviews of this product (48)View product websiteGreat quality as expected

Iris EyecatcherMore reviews of this product (51)View product websiteGreat quality as expected

Allium Graceful BeautyMore reviews of this product (30)View product websiteGreat quality as expected

Allium Big Impact MixedMore reviews of this product (30)View product websiteGreat quality as expected

LED Snow Decorative TreeMore reviews of this product (1)View product websiteCute little tree - the lights are a good addition

Narcissus Tete a Tete - GiftMore reviews of this product (18)View product websiteNicely gift wrapped for presents, so I haven't been able to look at them in detail, but I'm sure they are lovely

Azalea Quartet - GiftMore reviews of this product (5)View product websiteReally different to have four colours - lovely healthy looking plant

Raspberry Rubus ideaus Autumn BlissMore reviews of this product (125)View product websiteToo early to give verdict

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?