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ROL Cruise Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

25,568 out of 25,567 reviews

Trusted Customer

Feefo Verified

18 days ago

Indian trip

Excellent communication. Put me through to the right department without hesitation. Got m we the best deal on my cruise

Megan Hammond

ROL Cruise

17 days ago

Thank you for your review, we are pleased to hear that the service was excellent. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Hilary Wright

Feefo Verified

GBR

18 days ago

What Hilary Wright said about ROL Cruise:

Very efficient and professional

Megan Hammond

ROL Cruise

17 days ago

Thank you for your review, we are so pleased to hear that the agent was very efficient and professional. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Trusted Customer

Feefo Verified

19 days ago

I have only just started with ROL and the service I received was excellent. I cannot give a lot of information so I think asking for a review is a bit early.

Megan Hammond

ROL Cruise

17 days ago

Thank you for your lovely review, we are so pleased to hear that you had an excellent first experience with us. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Trusted Customer

Feefo Verified

21 days ago

Superb

Great recommendations and assistance. Most diligent and helpful. Claire is a super star.

Megan Hammond

ROL Cruise

20 days ago

Thank you for your lovely review, we are so pleased to hear that Claire was able to assist with your booking. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Trusted Customer

Feefo Verified

21 days ago

Helpful & friendly

Very helpful, friendly & professional

Megan Hammond

ROL Cruise

20 days ago

Thank you for your review, we are pleased to hear that you find our agents very helpful, friendly and professional. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Trusted Customer

Feefo Verified

21 days ago

just booked two more

excellent

Megan Hammond

ROL Cruise

20 days ago

Thank you for your review, we are delighted to hear that the service was excellent. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Angela Don

Feefo Verified

GBR

22 days ago

What Angela Don said about ROL Cruise:

they lead you to think your going from an airport near you and then send you that your going from London airport. when you ring them they then dont want to know.

Megan Hammond

ROL Cruise

22 days ago

Thank you for your review. Sorry for any confusion caused, I can confirm that your flights are from Manchester, not London. Your full booking documents will arrive within 7-10 working days, including your flight details. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Trusted Customer

Feefo Verified

24 days ago

Very easy to book by phone.

Megan Hammond

ROL Cruise

23 days ago

Thank you for your review, we are so pleased to hear that you found the booking process very easy. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Trusted Customer

Feefo Verified

24 days ago

Very helpful and as always everything was well explained.

Megan Hammond

ROL Cruise

24 days ago

Thank you for your review, we are pleased to hear that you find our agents very helpful. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Trusted Customer

Feefo Verified

25 days ago

???

Emily Sparrow was friendly, courteous, extremely competent and listened to and acted on my requests.

Megan Hammond

ROL Cruise

24 days ago

Thank you for your review, we are delighted to hear that you found Emily friendly, courteous and competent. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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