Merchant Logo
Rated
Exceptional

The UK's No.1 Cruise Agent

Service
4.9
/5

5

4

3

2

1

1,007

133

8

1

4

1,153

ratings over the past year

Displaying all 24,806 reviews
PL
Peter Lodge
Wigan, Lancashire
16 hours ago
Date of purchase: 06/07/2025
What Peter Lodge said about ROL Cruise:
Good booking process, but documentation flawed.
The booking process was fine, but when I was sent the itinerary and the ABTA certificate, it said London rather than Manchester as the departure point. I know that this will be corrected when I point...

Read all
Trusted Customer
1 day ago
Date of purchase: 05/07/2025
What I expected from ROL
It was what I expected. All our questions answered and we were contacted later in the day at the arranged time to see if we wanted to go ahead with the booking.
Merchant Logo
Megan Hammond
ROL Cruise
19 hours ago
Thank you for your 4-star review, we hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
Trusted Customer
2 days ago
Date of purchase: 04/07/2025
Uncomplicated,easy to understand and patient answering questions
Clear and professional Knowledgeable,and easy to talk too.
Merchant Logo
Megan Hammond
ROL Cruise
1 day ago
Thank you for your review, we are pleased to hear that the agent was clear, professional and knowledgeable. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
Trusted Customer
2 days ago
Date of purchase: 04/07/2025
A new trip mainly for the weather!
I had a good conversation with ROL rep & booked an extra cruise. As elderly I don’t usually plan too far ahead.
Merchant Logo
Megan Hammond
ROL Cruise
1 day ago
Thank you for your 5-star review, we hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
Trusted Customer
2 days ago
Date of purchase: 04/07/2025
I was needing to alter a booking and rearrange and Kelly couldn’t have been more helpful.
Merchant Logo
Megan Hammond
ROL Cruise
1 day ago
Thank you for your review, we are pleased to hear that Kelly was able to assist you with your booking. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
Trusted Customer
2 days ago
Date of purchase: 04/07/2025
Efficient booking with no hassle
Excellent efficient service. Booked the cruise very quickly as ROL had al the answers to our questions.
Merchant Logo
Megan Hammond
ROL Cruise
1 day ago
Thank you for your review, we are pleased to hear that the service was excellent and efficient. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
JM
Janet Murphy
Thundersley
3 days ago
Date of purchase: 03/07/2025
What Janet Murphy said about ROL Cruise:
Highly recommend this cruise company.
I have been using ROL cruise for many years and have several cruises booked for the next three years already. They have always been very helpful and professional, and I have always been happy with...

Read all
Merchant Logo
Megan Hammond
ROL Cruise
1 day ago
Thank you for your 5-star review, we hope you are looking forward to your holiday. We are delighted to hear that you would recommend us and that you find our agents very helpful and professional. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
Trusted Customer
4 days ago
Date of purchase: 01/07/2025
Excellent service
Always good service just facilitated a change of cruise without a problem
Merchant Logo
Megan Hammond
ROL Cruise
1 day ago
Thank you for your review, we are pleased to hear that the service was excellent. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
Trusted Customer
4 days ago
Date of purchase: 02/07/2025
Good service
ROL are so easy to deal with. Great service again.
Merchant Logo
Megan Hammond
ROL Cruise
1 day ago
Thank you for your review, we are thrilled to hear that the service was great. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
Trusted Customer
4 days ago
Date of purchase: 02/07/2025
Sorted!
Very knowledgeable and efficient, Jake was also polite and friendly
Merchant Logo
Megan Hammond
ROL Cruise
1 day ago
Thank you for your review, we are delighted to hear that you found Jake knowledgeable, efficient, polite and friendly. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
About ROL Cruise
With over 25 years’ experience at ROL Cruise, we are trying to do things a little differently to the rest of the competition, and that is why we are The UK’s No.1 Independent Cruise Specialist. Choosing ROL Cruise is choosing quality and ensuring an award-winning service for your next holiday. In the last five years, we have won over 50 cruise industry awards, as we continue to strive to deliver you the cruise holiday of your dreams for the best value possible.
Read all
8th Floor Becket House, 36 Old Jewry, London, Greater London, EC2R 8DD, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About ROL Cruise
With over 25 years’ experience at ROL Cruise, we are trying to do things a little differently to the rest of the competition, and that is why we are The UK’s No.1 Independent Cruise Specialist. Choosing ROL Cruise is choosing quality and ensuring an award-winning service for your next holiday. In the last five years, we have won over 50 cruise industry awards, as we continue to strive to deliver you the cruise holiday of your dreams for the best value possible.