The cruise consultant that I usually book my cruises with wasn’t in the office and so I requested the Concierge Team and was helped by Morgen.
She was very personable, spoke in a friendly and happy...
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Georgia
ROL Cruise
3 days ago
Thank you for your wonderful 5-star review. We're delighted to hear that Morgen provided such personable, friendly and attentive service while your usual cruise consultant was away. It's fantastic to know she listened carefully to your needs, kept you updated with a prompt call back and made your booking experience another positive one. We'll be sure to pass on your kind feedback to Morgen. Thank you for your continued support, and we look forward to helping you with your next cruise. Kind regards, The ROL Cruise Team.
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Trusted Customer
Feefo Verified
4 days ago
Excellent service and assistance with booking the cruise
Your cruise consultant was pleasant, friendly and very helpful providning the information requested and sorting out our requests promptly. Well done.
Georgia
ROL Cruise
3 days ago
Thank you for your wonderful 5-star review. We're delighted to hear that your cruise consultant provided such pleasant, friendly and helpful service, answering your questions and dealing with your requests promptly. Your kind feedback is greatly appreciated, and we'll be sure to pass on your compliments to the team. We look forward to helping you with your next cruise. Kind regards, The ROL Cruise Team.
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Trusted Customer
Feefo Verified
4 days ago
Happy Crusing
I am highly satisfied with ROL. I receive helpful advice on my cruises and am made aware of deals available for solo travellers.
The booking process is easy and all the terms are full explained so...
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Georgia
ROL Cruise
3 days ago
Thank you for your wonderful 5-star review. We're delighted to hear that you're so satisfied with the service you receive from ROL Cruise. It's great to know that our team provides helpful advice, keeps you informed about offers for solo travellers and makes the booking process clear and straightforward. We're also pleased that you value receiving your paperwork promptly and earning Cruise Miles. We truly appreciate your kind feedback and look forward to helping you plan many more memorable cruises. Kind regards, The ROL Cruise Team.
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KS
Karen Spencer
Feefo Verified
GBR
4 days ago
What Karen Spencer said about ROL Cruise:
Great company
Karen was very helpful and friendly and checked everything out for me. This will be the third cruise we’ve booked through ROL and have always been happy with the service.
Georgia
ROL Cruise
3 days ago
Thank you for your wonderful 5-star review. We're delighted to hear that Karen was so helpful and friendly, and that she took the time to check everything for you. It's especially rewarding to know this is your third cruise booked through ROL Cruise and that you've always been happy with the service you've received. We'll be sure to pass on your kind feedback to Karen. We truly appreciate your continued support and hope you have a fantastic holiday. Kind regards, The ROL Cruise Team.
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Trusted Customer
Feefo Verified
5 days ago
Cruise booking
Helpful and knowledgeable
Georgia
ROL Cruise
3 days ago
Thank you for your wonderful 5-star review. We're delighted to hear that you found our team helpful and knowledgeable when booking your cruise. We truly appreciate your kind feedback and look forward to helping you with your next cruise. Kind regards, The ROL Cruise Team.
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Trusted Customer
Feefo Verified
5 days ago
Very good so far
We rang to book our cruise and the Julia the lady spoke to was very helpful. She advised us on details and said further details in few days confirmation of holiday, cabin etc.
Georgia
ROL Cruise
5 days ago
Thank you for your lovely review. We're delighted to hear that Julia was so helpful when assisting with your cruise booking and that she was able to provide clear advice throughout the process. We're sure you'll receive the remaining confirmation details shortly, and we hope you have a wonderful cruise. Kind regards, The ROL Cruise Team.
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Trusted Customer
Feefo Verified
8 days ago
Helpful
As ever very helpful and efficient
Georgia
ROL Cruise
6 days ago
Thank you for taking the time to leave us a 5-star review. We're pleased to hear that the service you received was both helpful and efficient. Kind regards, The ROL Cruise Team.
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Trusted Customer
Feefo Verified
8 days ago
First time booking
This is the first time we have booked with ROL. The Agent was very friendly, knowledgable and helpful. Able to answer all our questions with ease.
Georgia
ROL Cruise
6 days ago
Thank you for your wonderful 5-star review. We're delighted to hear that your first booking with ROL Cruise was such a positive experience. It's great to know our agent was friendly, knowledgeable and able to answer all of your questions with ease. We look forward to helping you plan your next cruise. Kind regards, The ROL Cruise Team.
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Trusted Customer
Feefo Verified
10 days ago
Truthful
Very professional young lady assisted me
throughout,making several phone calls to Scenic as I had many questions needing answering .
Thank you
Megan Hammond
ROL Cruise
9 days ago
Thank you for your lovely review, we are so pleased to hear that the agent was able to assist with your booking with professionalism. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
With over 30 years’ experience at ROL Cruise, we are trying to do things a little differently to the rest of the competition, and that is why we are The UK’s No.1 Independent Cruise Specialist. Choosing ROL Cruise is choosing quality and ensuring an award-winning service for your next holiday.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
With over 30 years’ experience at ROL Cruise, we are trying to do things a little differently to the rest of the competition, and that is why we are The UK’s No.1 Independent Cruise Specialist. Choosing ROL Cruise is choosing quality and ensuring an award-winning service for your next holiday.