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ROL Cruise Reviews | Customer Service Reviews for https://www.feefo.com/reviews/rol-cruises | Feefo

Displaying all 23,699 reviews

Trusted Customer

8 hours ago

Date of purchase: 24/07/2024

Helpful, friendly staff who took time to listen and understand and act on my requests.

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Kay Jarrett

Guildford

14 hours ago

Date of purchase: 23/07/2024

What Kay Jarrett said about ROL Cruise:

Very helpful, knowledgeable, and always willing to answer any query.

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Trusted Customer

20 hours ago

Date of purchase: 24/07/2024

Quick and efficient booking

Megan Hammond

ROL Cruise

16 hours ago

Thank you for your review, we are pleased to hear that the service was quick and efficient. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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Elizabeth Andrews

1 day ago

Date of purchase: 22/07/2024

What Elizabeth Andrews said about ROL Cruise:

Most helpful. All my questions answered efficiently. I am excited about my coming holiday.

Megan Hammond

ROL Cruise

16 hours ago

Thank you for your review, we are pleased to hear that the agent was very helpful. We are delighted that you are excited about your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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Trusted Customer

1 day ago

Date of purchase: 23/07/2024

Reasonably competent, areas to be improved. Closer liaison with provider would be useful.

Megan Hammond

ROL Cruise

16 hours ago

Thank you for your review, we have passed your comments on to the sales team and we hope that in the future your experience is much improved. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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Trusted Customer

1 day ago

Date of purchase: 23/07/2024

Simple and efficient.

Megan Hammond

ROL Cruise

1 day ago

Thank you for your review, we are pleased to hear that you found the booking process simple and efficient. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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Karen

Leigh-on-Sea

2 days ago

Date of purchase: 22/07/2024

What Karen said about ROL Cruise:

I've booked a few cruises with ROL now and each time the service I've received has been excellent. Whether I've taken a package as it comes or 'messed about' with it a bit, nothing has been too muc

...

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Megan Hammond

ROL Cruise

1 day ago

Thank you for your amazing review, we are so pleased that you book regularly with us. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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Trusted Customer

2 days ago

Date of purchase: 22/07/2024

Every time we have booked with you the help we have received when booking a cruise plus the help available pre cruise has been excellent. for these reasons we only book with

Megan Hammond

ROL Cruise

1 day ago

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Trusted Customer

2 days ago

Date of purchase: 22/07/2024

Went to extra lengths to get the Cruise we wanted. Karen did all she said she would do.

Megan Hammond

ROL Cruise

2 days ago

Thank you for your review, we are delighted to hear that Karen went the extra lengths to help book your cruise. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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Trusted Customer

3 days ago

Date of purchase: 21/07/2024

Very efficient and friendly service

Megan Hammond

ROL Cruise

2 days ago

Thank you for your review, we are pleased to hear that the agent was very efficient and friendly. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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About ROL Cruise

With over 25 years’ experience at ROL Cruise, we are trying to do things a little differently to the rest of the competition, and that is why we are The UK’s No.1 Independent Cruise Specialist. Choosing ROL Cruise is choosing quality and ensuring an award-winning service for your next holiday. In the last five years, we have won over 50 cruise industry awards, as we continue to strive to deliver you the cruise holiday of your dreams for the best value possible.

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01206 226 094

8th Floor Becket House, 36 Old Jewry, London, Greater London, EC2R 8DD, United Kingdom