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ROL Cruise Reviews

https://www.rolcruise.co.uk/
Rated
Exceptional

The UK's No.1 Cruise Agent

Service
4.9
/5

5

4

3

2

1

1,017

131

9

2

4

1,163

ratings over the past year

Displaying all 24,753 reviews
MH
Maureen Haslam
Rochdale
3 days ago
Date of purchase: 15/06/2025
What Maureen Haslam said about ROL Cruise:
Pleasant, efficient....and patient
Pleasant member of staff (but then they always are !). Chatted through cabin options as the cabin number I had requested had been taken. Was patient whilst I consulted my husband. Brought up all my...

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Madison Scott
ROL Cruise
2 days ago
Thank you for your review, we are delighted to hear our staff were pleasant and efficient. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
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Trusted Customer
3 days ago
Date of purchase: 15/06/2025
Very informed and courteous member of staff
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Madison Scott
ROL Cruise
2 days ago
Thank you for your review, we are delighted to hear we provided the 5 star service we aspire to. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
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ID
Ian Dorman
Liverpool
3 days ago
Date of purchase: 10/06/2025
What Ian Dorman said about ROL Cruise:
Website prices not updated
Having found this cruise on line at a fantastic price with Rol Cruise, I was disappointed to be quoted a price several hundreds higher when enquiring by phone. The explanation was that the website...

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Madison Scott
ROL Cruise
2 days ago
Thank you for your review, please be assured this has been fedback to our Website Team. We hope you are looking forward to your upcoming cruise. If you require any further assistance, please don't hesitate to contact us. Kind regards, ROL Cruise Team.
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Hannah Loft
3 days ago
Date of purchase: 08/06/2025
What Hannah Loft said about ROL Cruise:
Helpful
Very helpful man on the phone when booking my first ever cruise. He was knowledgeable and was able to answer all my questions
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Roxy Anderson
ROL Cruise
3 days ago
Thank you for your review, we are pleased to hear that the agent was helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
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Trusted Customer
3 days ago
Date of purchase: 12/06/2025
Booked cruise onboard but ROL did not receive it from Cruise Consultant
We booked a cruise while onboard ms Statendam and the cruise consultant said he had sent it to you. I don't really know why but I had a feeling that this had not happend. After a few days I sent...

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Roxy Anderson
ROL Cruise
3 days ago
Thank you for your review, we are delighted to hear that Katie was able to rectify the situation for you. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
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JD
John Dewhurst
Darwen
4 days ago
Date of purchase: 14/06/2025
What John Dewhurst said about ROL Cruise:
Very helpful.
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Roxy Anderson
ROL Cruise
3 days ago
Thank you for your 5-star review, we hope you are looking forward to your holiday. We are delighted that you find our agents helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
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JS
John Sankey
Halesowen
4 days ago
Date of purchase: 14/06/2025
What John Sankey said about ROL Cruise:
Booking made easy
Representative was very friendly, professional and knowledgeable. Explained all the details of the holiday and what was required which made booking very easy.
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Roxy Anderson
ROL Cruise
3 days ago
Thank you for your 5-star review, we hope you are looking forward to your holiday. We are delighted that you find our agents knowledgeable and helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
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Roxy Anderson
ROL Cruise
3 days ago
Thank you for your review, we hope you are looking forward to your holiday. We are delighted to hear that you found the agent knowledgeable and friendly. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
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Trusted Customer
4 days ago
Date of purchase: 13/06/2025
Good Service
Excellent service, gave me all the information I needed to make a decision straightaway.
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Madison Scott
ROL Cruise
4 days ago
Thank you for your review, we are delighted to hear we provided the 5 star service we aspire to. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
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JL
Jill Lister
Spain
6 days ago
Date of purchase: 12/06/2025
What Jill Lister said about ROL Cruise:
Excellent service
Excellent service received when I telephoned to book a cruise for 2026. The call handler was knowledgable about the cruise on offer and also about the standard of cruising that we usually go for. I...

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Madison Scott
ROL Cruise
4 days ago
Thank you for your review, we are delighted to hear our agent was knowledgeable when assisting with your booking. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
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Trusted Customer
7 days ago
Date of purchase: 10/06/2025
Beware full payment due over 10 months before the cruise
When booking I was not informed of the date the final balance for the cruise was due. When I enquired 3 days later I was told this was over 10 months before the date of the cruise. A great shock. I...

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Roxy Anderson
ROL Cruise
3 days ago
Thank you for your review, we are sorry for any inconvenience caused regarding the different balance due dates. After having spoken to one of our agents yesterday I hope this is now rectified. We hope you are looking forward to your holiday, if we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
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About ROL Cruise
With over 25 years’ experience at ROL Cruise, we are trying to do things a little differently to the rest of the competition, and that is why we are The UK’s No.1 Independent Cruise Specialist. Choosing ROL Cruise is choosing quality and ensuring an award-winning service for your next holiday. In the last five years, we have won over 50 cruise industry awards, as we continue to strive to deliver you the cruise holiday of your dreams for the best value possible.
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8th Floor Becket House, 36 Old Jewry, London, Greater London, EC2R 8DD, United Kingdom
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About ROL Cruise
With over 25 years’ experience at ROL Cruise, we are trying to do things a little differently to the rest of the competition, and that is why we are The UK’s No.1 Independent Cruise Specialist. Choosing ROL Cruise is choosing quality and ensuring an award-winning service for your next holiday. In the last five years, we have won over 50 cruise industry awards, as we continue to strive to deliver you the cruise holiday of your dreams for the best value possible.