Very good service, young lady provided all the information that we required to make a decision about the holiday.
Megan Hammond
ROL Cruise
7 days ago
Thank you for your kind feedback. We're delighted to hear that our team member provided all the information you needed to help you make a decision about your holiday. We appreciate your review and are pleased you received such good service.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
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Michael Hannon
Feefo Verified
GBR
8 days ago
What Michael Hannon said about ROL Cruise:
Excellent service
Logan was very efficient and helpful, getting the details of the cruise and flights very quickly and even gave extra discounts where possible.
Excellent service.
Megan Hammond
ROL Cruise
7 days ago
Thank you for your kind feedback. We're delighted to hear that Logan was efficient and helpful in arranging your cruise and flight details so quickly. It's also great to know he was able to secure additional discounts where possible.
We appreciate your comments and are pleased you received excellent service.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
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Trusted Customer
Feefo Verified
9 days ago
Well done and thank you
Georgie was very helpful and took the time to find out answers to our numerous questions following our changed river cruise itinerary to enable us to make an informed decision on the choices that...
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Megan Hammond
ROL Cruise
7 days ago
Thank you for your kind feedback. We're delighted to hear that Georgie was so helpful and took the time to answer your questions following the changes to your river cruise itinerary. We're pleased she was able to provide the information you needed to make an informed decision.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
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Bridget Chesney
Feefo Verified
GBR
9 days ago
What Bridget Chesney said about ROL Cruise:
Booking a cruise
Helpful efficient service from really nice staff
Megan Hammond
ROL Cruise
7 days ago
Thank you for your kind feedback. We're delighted to hear that you received helpful and efficient service from our team. Your comments are greatly appreciated and will be shared with our staff.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
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Trusted Customer
Feefo Verified
9 days ago
Look no further!
Always helpful and very efficient. Always my first choice for travel.
Megan Hammond
ROL Cruise
7 days ago
Thank you for your kind feedback. We're delighted to hear that you find our team helpful and efficient, and we're honoured to be your first choice for travel.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
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Beryl Campbell
Feefo Verified
9 days ago
What Beryl Campbell said about ROL Cruise:
Very informative and helpful agent
Megan Hammond
ROL Cruise
7 days ago
Thank you for your kind feedback. We're delighted to hear that our agent was informative and helpful in assisting you. We appreciate your review and look forward to helping you again in the future.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
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Trusted Customer
Feefo Verified
10 days ago
Excellent service and staff. Would highly recommend ROL.
Megan Hammond
ROL Cruise
7 days ago
Thank you for your kind feedback. We're delighted to hear you received excellent service from our team and truly appreciate your recommendation.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
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Trusted Customer
Feefo Verified
10 days ago
Superb Customer Service
ROL bend over backwards to deliver excellent service. Agents answer the phone promptly, they are always helpful, they make things easy …. and they proactively deal with problems. To be honest, I...
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Megan Hammond
ROL Cruise
10 days ago
Thank you for your fantastic review. We're delighted to hear that our team provided such excellent service, from answering calls promptly to making the booking process easy and proactively resolving any issues.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
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Andrew Cornish
Feefo Verified
GBR
10 days ago
What Andrew Cornish said about ROL Cruise:
Made booking simple
It made the booking as simple as possible. Having explained that a local flight was possible, they arranged everything quite quickly. For a single the price was acceptable unlike may other cruises...
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Megan Hammond
ROL Cruise
10 days ago
Thank you for your review. We're delighted to hear our team made the booking process as simple as possible and quickly arranged a convenient local flight for you. It's also wonderful to know you found the price for your solo cruise to be good value.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
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Christine Hunter
Feefo Verified
15 days ago
What Christine Hunter said about ROL Cruise:
The telephone system is very frustrating, staff always so helpful
Georgia
ROL Cruise
14 days ago
Thank you for your feedback.
We're delighted to hear that you found our team helpful, and we truly appreciate your kind comments. We also value your feedback regarding our telephone system. We understand how important it is for contacting us to be straightforward and stress-free, and we'll ensure your comments are shared with the relevant team.
Thank you for choosing ROL Cruise. We appreciate your feedback and look forward to assisting you again in the future.
Kind regards,
The ROL Cruise Team
With over 30 years’ experience at ROL Cruise, we are trying to do things a little differently to the rest of the competition, and that is why we are The UK’s No.1 Independent Cruise Specialist. Choosing ROL Cruise is choosing quality and ensuring an award-winning service for your next holiday.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
With over 30 years’ experience at ROL Cruise, we are trying to do things a little differently to the rest of the competition, and that is why we are The UK’s No.1 Independent Cruise Specialist. Choosing ROL Cruise is choosing quality and ensuring an award-winning service for your next holiday.