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ROL Cruise Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 25,598 reviews

Paula Walkling

Feefo Verified

GBR

5 months ago

What Paula Walkling said about ROL Cruise:

Always a great experience

We use ROL a lot, as the service us always tiptop, and they value customer loyalty.

Megan Hammond

ROL Cruise

5 months ago

Thank you for your lovely review, we are so pleased that you book regularly with us. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Trusted Customer

Feefo Verified

5 months ago

Great service

Jasmine explained everything very well and was able to log in to my account and add the discount accrued.

Megan Hammond

ROL Cruise

5 months ago

Thank you for your review, we are so pleased to hear that Jasmine was able to assist you with your booking. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Trusted Customer

Feefo Verified

5 months ago

Billy succeeds again.

Another "spur of the moment" decision to ring Billy (Rusbridge) to enquire about the Uniworld Ganges river cruise as recently seen on Channel 5 with Jane Mcdonald as I had received an email offering...

Megan Hammond

ROL Cruise

5 months ago

Thank you for your amazing review, we are so pleased that you book regularly with us and that Billy was able to assist with your booking. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Janet Gayton

Feefo Verified

GBR

5 months ago

What Janet Gayton said about ROL Cruise:

Prompt & efficient service

Prompt answering and then Edwin was able to book my cruise and answer all my queries

Megan Hammond

ROL Cruise

5 months ago

Thank you for your review, we are so pleased to hear that the agent provided prompt and efficient service. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Valerie Coward

Feefo Verified

GBR

5 months ago

What Valerie Coward said about ROL Cruise:

Very helpful

Our request was dealt with very efficiently by Kelly. She was very helpful and friendly.

Megan Hammond

ROL Cruise

5 months ago

Thank you for your review, we are delighted to hear that Kelly was able to assist you with your booking. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Philip Hitchens

Feefo Verified

5 months ago

What Philip Hitchens said about ROL Cruise:

Excellent service from an experienced member of staff. All details covered in a very professional manner.

Megan Hammond

ROL Cruise

5 months ago

Thank you for your review, we are delighted to hear that the agent provided excellent service. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Carla

Feefo Verified

GBR

6 months ago

What Carla said about ROL Cruise:

Very attentive

Very helpful and sorted out the holiday we wanted with numerous calls to the providers to check details

Megan Hammond

ROL Cruise

5 months ago

Thank you for your review, we are thrilled to hear that you find our agents helpful and attentive. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Anne Ramsay

Feefo Verified

GBR

6 months ago

What Anne Ramsay said about ROL Cruise:

Helpful service as always

Megan Hammond

ROL Cruise

5 months ago

Thank you for your review, we are pleased to hear that you find our agents helpful. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Margaret Janice Payne

Feefo Verified

GBR

6 months ago

What Margaret Janice Payne said about ROL Cruise:

Customer Satisfaction.

ROL always answer the phone promptly and their staff are friendly, helpful and knowledgeable. They are keen to understand what I am looking for in my cruise and make every effort to find it.

Megan Hammond

ROL Cruise

5 months ago

Thank you for your review, we are delighted to hear that you find our agents friendly, helpful and knowledgeable. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Trusted Customer

Feefo Verified

6 months ago

Excellent courteous service. Agent went to great lengths to explain the cruise I was interested in and subsequently booked.

Megan Hammond

ROL Cruise

6 months ago

Thank you for your review, we are so pleased to hear that the service was excellent and courteous. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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