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ROL Cruise Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 25,594 reviews

Janet Kearns

Feefo Verified

GBR

5 months ago

What Janet Kearns said about ROL Cruise:

Great Customer Service

Agent was very helpful and knowledgeable. Went out of their way to get me best deal. Have used them before and have no hesitation in recommending them.

Megan Hammond

ROL Cruise

5 months ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. We are delighted that you would recommend us and that you found the agent very helpful and knowledgeable. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Trusted Customer

Feefo Verified

5 months ago

Outstanding Service

Great customer service - very helpful and knowledgeable.

Megan Hammond

ROL Cruise

5 months ago

Thank you for your review, we are pleased to hear that you find our agents very helpful and knowledgeable. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Trusted Customer

Feefo Verified

5 months ago

Wouldn’t go anywhere else

Wouldn’t go anywhere else , always helpful from booking to receiving tickets. Prices always matched with any other offers available.

Megan Hammond

ROL Cruise

5 months ago

Thank you for your review, we are so pleased to hear that you find our agents helpful. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Anthony Hill-Harding

Feefo Verified

GBR

5 months ago

What Anthony Hill-Harding said about ROL Cruise:

Excellent service

I spoke to Jasmine and Georgia. They were both extremely helpful. I had a query about train times, stations and flight times and they contacted Hurtigruten and got me all the necessary timings. They...

Megan Hammond

ROL Cruise

5 months ago

Thank you for your amazing review, we are delighted to hear that Jasmine and Georgia were able to assist with your booking. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Trusted Customer

Feefo Verified

5 months ago

Happy Customer

Always fast, efficient and friendly service!

Megan Hammond

ROL Cruise

5 months ago

Thank you for your review, we are delighted to hear that our agents provided fast, efficient and friendly service. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Patricia McGarva

Feefo Verified

GBR

5 months ago

What Patricia McGarva said about ROL Cruise:

Always helpful and efficient.

Polite, helpful and considerate.

Megan Hammond

ROL Cruise

5 months ago

Thank you for your review, we are pleased to hear that the agent was polote, helpful and efficient. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Paula Walkling

Feefo Verified

GBR

5 months ago

What Paula Walkling said about ROL Cruise:

Always a great experience

We use ROL a lot, as the service us always tiptop, and they value customer loyalty.

Megan Hammond

ROL Cruise

5 months ago

Thank you for your lovely review, we are so pleased that you book regularly with us. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Trusted Customer

Feefo Verified

5 months ago

Great service

Jasmine explained everything very well and was able to log in to my account and add the discount accrued.

Megan Hammond

ROL Cruise

5 months ago

Thank you for your review, we are so pleased to hear that Jasmine was able to assist you with your booking. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Trusted Customer

Feefo Verified

5 months ago

Billy succeeds again.

Another "spur of the moment" decision to ring Billy (Rusbridge) to enquire about the Uniworld Ganges river cruise as recently seen on Channel 5 with Jane Mcdonald as I had received an email offering...

Megan Hammond

ROL Cruise

5 months ago

Thank you for your amazing review, we are so pleased that you book regularly with us and that Billy was able to assist with your booking. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Janet Gayton

Feefo Verified

GBR

5 months ago

What Janet Gayton said about ROL Cruise:

Prompt & efficient service

Prompt answering and then Edwin was able to book my cruise and answer all my queries

Megan Hammond

ROL Cruise

5 months ago

Thank you for your review, we are so pleased to hear that the agent provided prompt and efficient service. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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