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ROL Cruise Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 25,590 reviews

Trusted Customer

Feefo Verified

3 months ago

Normal service renewed

Attentive knowlegable agent. Listened to requests & requirements-- acted professionally--came up with an acceptable package & price

Megan Hammond

ROL Cruise

3 months ago

Thank you for your review, we are delighted to hear that you found the agent knowledgeable and professional. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Trusted Customer

Feefo Verified

3 months ago

Excellent

Excellent in all respects.

Megan Hammond

ROL Cruise

3 months ago

Thank you for your review, we are pleased to hear that the service was excellent. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Trusted Customer

Feefo Verified

3 months ago

Would recommend ROL

Friendly and professional and very clearly spoken

Megan Hammond

ROL Cruise

3 months ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. We are delighted that you would recommend us and that you find our agents friendly and professional. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Trusted Customer

Feefo Verified

3 months ago

Very friendly and helpful. They explained everything and answered all my questions

Megan Hammond

ROL Cruise

3 months ago

Thank you for your review, we are pleased to hear that you find our agents friendly and helpful. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Trusted Customer

Feefo Verified

3 months ago

Have been dealing with Luke who made it a very smooth booking and was very helpful

Megan Hammond

ROL Cruise

3 months ago

Thank you for your review, we are delighted to hear that you found Luke very helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

David Bent

Feefo Verified

GBR

3 months ago

What David Bent said about ROL Cruise:

Like having one's personal P A

Always helpful ! First class at sorting out original costs and discounts. There ready with information when lost or mislaid

Megan Hammond

ROL Cruise

3 months ago

Thank you for your 5-star review, we are so pleased to hear that you find our agents helpful. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Bernadette Butler

Feefo Verified

GBR

3 months ago

What Bernadette Butler said about ROL Cruise:

Triangle and Tigers 27 .

I always book with ROL because they give me a hundred percent confident s. When things have gone wrong, not very often, they have fixed it straight away. Always on the end of the phone or email. I...

Megan Hammond

ROL Cruise

3 months ago

Thank you for your amazing review, we are so pleased that you book regularly with us and that you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Trusted Customer

Feefo Verified

3 months ago

Cruise booking made easy.

Very friendly, informative & helpful gentleman on the phone. Answered all my questions in detail & gave me full confidence in his knowledge. Much nicer than doing an online booking.

Megan Hammond

ROL Cruise

3 months ago

Thank you for your review, we are delighted to hear that you found the agent very friendly, informative and helpful. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Michael Stilton

Feefo Verified

3 months ago

What Michael Stilton said about ROL Cruise:

Customary helpful experience.

As usual the service was perfect . It is, of course, the reason why we use ROL. Morgen is always terrific and this booking was no exception.

Megan Hammond

ROL Cruise

3 months ago

Thank you for your lovely review, we are so pleased to hear that Morgen was able to assist you with your booking. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Jennifer Brown

Feefo Verified

GBR

3 months ago

What Jennifer Brown said about ROL Cruise:

Disabled cruising

Excellent!.. originally booked on an entirely inappropriate cruise? Im disabled Disabled cruisinggp(wheelchair) Half an hour later i was told i couldnt cancel... so thought id just HAVE to go!...

Megan Hammond

ROL Cruise

3 months ago

Thank you for your review, we are so pleased to hear that Charlotte was able to assist you with your booking. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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