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ROL Cruise Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 25,590 reviews

Trusted Customer

Feefo Verified

3 months ago

Helpful landline conversation

Very helpful and ready access to off-broschure information.

Megan Hammond

ROL Cruise

3 months ago

Thank you for your review, we are pleased to hear that the agent was very helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Marion

Feefo Verified

GBR

3 months ago

What Marion said about ROL Cruise:

Very helpful

Very helpful. I had a number of questions about the cruise I was interested in and they were all answered. I normally use ROL when booking cruises as they provide a good service and keen on in prices.

Megan Hammond

ROL Cruise

3 months ago

Thank you for your lovely review, we are so pleased that you book regularly with us. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Trusted Customer

Feefo Verified

3 months ago

Calls answered swiftly Excellent representative who was very polite and knowledgeable

Megan Hammond

ROL Cruise

3 months ago

Thank you for your review, we are thrilled to hear that the agent was very polite and knowledgeable. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Graeme Gittins

Feefo Verified

GBR

3 months ago

What Graeme Gittins said about ROL Cruise:

Fantastic service

Professional and friendly service with knowledgable staff

Megan Hammond

ROL Cruise

3 months ago

Thank you for your review, we are delighted to hear that you find our agents professional, friendly and knowledgeable. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Trusted Customer

Feefo Verified

3 months ago

Great service. Great company.

Excellent. Clear information given with a clear voice, well-spoken too. Booking made simple.

Megan Hammond

ROL Cruise

3 months ago

Thank you for your review, we are pleased to hear that the service was excellent. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Trusted Customer

Feefo Verified

3 months ago

Brilliant,, accommodating, efficient

Megan Hammond

ROL Cruise

3 months ago

Thank you for your review, we are pleased to hear that you find our agents brilliant, accommodating and efficient. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Trusted Customer

Feefo Verified

3 months ago

Efficient pleasant holiday booking.

I made an enquiry and was contacted within an hour by Ollie who answered my questions and advised on availability. I then said I would discuss with my husband and Ollie asked if an afternoon call...

Megan Hammond

ROL Cruise

3 months ago

Thank you for your lovely review, we are delighted to hear that you found Ollie friendly, knowledgeable and pleasant. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Gek Kee Hawkins

Feefo Verified

GBR

3 months ago

What Gek Kee Hawkins said about ROL Cruise:

Great service as usual

Have been with ROL for 20 yrs. Very helpful and professional staffs.

Megan Hammond

ROL Cruise

3 months ago

Thank you for your amazing review, we are so pleased that you book regularly with us. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Anthony Collard

Feefo Verified

GBR

3 months ago

What Anthony Collard said about ROL Cruise:

All systems Go!

It was nice that the agent Jasmine was the person who picked up the phone, unlike a typical call centre. She was a great guide in the booking process, having a vast knowledge of all possible...

Megan Hammond

ROL Cruise

3 months ago

Thank you for your lovely review, we are delighted to hear that Jasmine was able to assist you with your booking. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Trusted Customer

Feefo Verified

3 months ago

Friendly and helpful.

Megan Hammond

ROL Cruise

3 months ago

Thank you for your review, we are pleased to hear that the agent was friendly and helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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