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ROL Cruise Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 25,590 reviews

Douglas Smith

Feefo Verified

GBR

2 months ago

What Douglas Smith said about ROL Cruise:

First class service

The ring back service was really quick, and Jo was exceptionally helpful and knowledgeable.

Megan Hammond

ROL Cruise

2 months ago

Thank you for your review, we are delighted to hear that you found Jo helpful and knowledgeable. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Trusted Customer

Feefo Verified

2 months ago

Very efficient

Megan Hammond

ROL Cruise

2 months ago

Thank you for your review, we are so pleased to hear that the service was very efficient. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Leslie Rainsley

Feefo Verified

GBR

2 months ago

What Leslie Rainsley said about ROL Cruise:

Your staff always speak "with a smile" and it is the Queen's English. Very helpful people. Filling in this form...Why have you got Afghanistan at the top of the list? and no England?

Megan Hammond

ROL Cruise

2 months ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. We are delighted to hear that you find our agents very helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Trusted Customer

Feefo Verified

2 months ago

Very professional and knowledgeable.

Megan Hammond

ROL Cruise

2 months ago

Thank you for your review, we are pleased to hear that the agent was very professional and knowledgeable. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Christopher Lee

Feefo Verified

GBR

3 months ago

What Christopher Lee said about ROL Cruise:

Above and beyond

Polite, friendly and very efficient. Nothing was too much trouble, and Chris answered all my questions. Brilliant service

Megan Hammond

ROL Cruise

2 months ago

Thank you for your review, we are delighted to hear that you found Chris polite, friendly and efficient. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

David Mitchell

Feefo Verified

GBR

3 months ago

What David Mitchell said about ROL Cruise:

Excellent. Value for money.

The service that we have received the other day. Has been the same over the years that we have used them. NOTHING IS TOO MUCH TROUBLE. Every booking, every flight, cruise, and destination. 200 stars...

Megan Hammond

ROL Cruise

2 months ago

Thank you for your amazing review, we are so pleased that you book regularly with us. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Trusted Customer

Feefo Verified

3 months ago

Excellent customer care

I needed to transfer a booked cruise to another one next year owing to difficult family circumstances (son suffering from cancer). Assistants I spoke to were sympathetic and helpful and offered...

Megan Hammond

ROL Cruise

3 months ago

Thank you for your review, we are so pleased to hear that our agents were able to assist with transferring your booking. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

David Savage

Feefo Verified

GBR

3 months ago

What David Savage said about ROL Cruise:

Excellent Service

Speedy response to telephone call, understood my requirements, offered appropriate options, answered all my questions and explained the process clearly. Professional attitude. Overall very pleasant...

Megan Hammond

ROL Cruise

3 months ago

Thank you for your review, we are delighted to hear that our agents provided excellent service. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Ruth Mayall

Feefo Verified

GBR

3 months ago

What Ruth Mayall said about ROL Cruise:

Booking a cruise

Rang back immediately. Good knowledge. Not pushy. Sold us a cruise

Megan Hammond

ROL Cruise

3 months ago

Thank you for your 5-star review, we hope you are looking forward to your cruise. We are pleased to hear that you find our agents knowledgeable. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Gavin Bailey

Feefo Verified

GBR

3 months ago

What Gavin Bailey said about ROL Cruise:

River cruise 2026

Very helpful and knowledgeable agents assisting with our holiday arrangements.

Megan Hammond

ROL Cruise

3 months ago

Thank you for your review, we are thrilled to hear that the agent was very helpful and knowledgeable. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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