Merchant Logo
Rated
Exceptional
Service
4.9
/5

5

4

3

2

1

1,511

110

8

4

8

1,641

ratings over the past year

Displaying all 2,949 reviews
Trusted Customer
6 days ago
Date of purchase: 03/06/2025
Just really lovely people who want to help
Merchant Logo
Mitch
PayPlan
2 days ago
Thank you so much for taking the time to leave a review, your feedback is greatly appreciated! If there's anything else we can do to help, don't hesitate to reach out. With Gratitude, Mitch, The PayPlan Team
YV
Yvonne
Kent
6 days ago
Date of purchase: 10/06/2025
What Yvonne said about PayPlan:
Fantastic
Great staff helpful and lovely to speak to I feel so much better like a rock has been lifted. Recommend this service. I felt stupid and embarrassed. And the staff made me feel better x
Merchant Logo
Mitch
PayPlan
2 days ago
Hi Yvonne, Thank you so much for taking the time to leave a review, your feedback is greatly appreciated! If there's anything else we can do to help, don't hesitate to reach out. With Gratitude, Mitch, The PayPlan Team
Trusted Customer
6 days ago
Date of purchase: 10/06/2025
Excellent friendly advise
Very friendly advisors who listen and the provided me with various options, giving positive and negative of each. They took me through everything clearly explaining my options. No pressure, just...

Read all
Merchant Logo
Mitch
PayPlan
2 days ago
Hi, Thank you so much for your kind words! We're really glad to hear that you had a positive experience with us. It means a lot to know we could support you in a way that felt helpful and reassuring. If there's ever anything else you need, we're always here for you. With Gratitude, Mitch, The PayPlan Team
Trusted Customer
6 days ago
Date of purchase: 10/06/2025
The matter is not concluded yet.
Merchant Logo
Mitch
PayPlan
2 days ago
Thank you so much for taking the time to leave a review! If there's anything else we can do to help, don't hesitate to reach out. With Gratitude, Mitch, The PayPlan Team
Trusted Customer
6 days ago
Date of purchase: 10/06/2025
Easy and efficient
Very quick and efficient didn’t feel I was waiting around for ages.
Merchant Logo
Mitch
PayPlan
2 days ago
Thank you so much for taking the time to leave a review, your feedback is greatly appreciated! If there's anything else we can do to help, don't hesitate to reach out. With Gratitude, Mitch, The PayPlan Team
Trusted Customer
6 days ago
Date of purchase: 10/06/2025
Payplan have been so helpful. I am so stressed about money and I saw that my bank, RBS recommended Payplan on their help section. I feel like Ally and Charlie have been so kind and explained all the...

Read all
Merchant Logo
Mitch
PayPlan
2 days ago
Thank you so much for taking the time to leave a review, your feedback is greatly appreciated! If there's anything else we can do to help, don't hesitate to reach out. With Gratitude, Mitch, The PayPlan Team
Trusted Customer
7 days ago
Date of purchase: 10/06/2025
Help and sound advice in becoming debt free
I felt really listened to, and my opinions taken into account in the decision making regarding the process of becoming debt-free. Clear explanation givdenon how the above process works.
Merchant Logo
Mitch
PayPlan
2 days ago
Thank you so much for taking the time to leave a review, your feedback is greatly appreciated! If there's anything else we can do to help, don't hesitate to reach out. With Gratitude, Mitch, The PayPlan Team
KA
Kamil
Rhosddu, Wrexham
7 days ago
Date of purchase: 10/06/2025
What Kamil said about PayPlan:
Was good and polite advisor
Merchant Logo
Mitch
PayPlan
2 days ago
Thank you so much for taking the time to leave a review, your feedback is greatly appreciated! If there's anything else we can do to help, don't hesitate to reach out. With Gratitude, Mitch, The PayPlan Team
Trusted Customer
7 days ago
Date of purchase: 10/06/2025
Quick easy polite non judgemental
Merchant Logo
Mitch
PayPlan
2 days ago
Thank you so much for taking the time to leave a review, your feedback is greatly appreciated! If there's anything else we can do to help, don't hesitate to reach out. With Gratitude, Mitch, The PayPlan Team
Trusted Customer
7 days ago
Date of purchase: 10/06/2025
Everyone was very helpful and supportive and patient.
Merchant Logo
Mitch
PayPlan
2 days ago
Thank you so much for taking the time to leave a review, your feedback is greatly appreciated! If there's anything else we can do to help, don't hesitate to reach out. With Gratitude, Mitch, The PayPlan Team
About PayPlan
We offer free, simple debt advice to anyone who needs it. Whilst we’ve grown a lot since our creation as a family-owned company in 1992, our mission has remained the same – to help people become debt-free through clear, honest advice and debt solutions that work.
Read all
Kempton House Dysart Road, Grantham, Lincolnshire, NG31 0EA, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Part of the Treefo initiative
We work with Ecologi to fund tree planting projects in exchange for the reviews collected by PayPlan
Why trust Feefo reviews?

About PayPlan
We offer free, simple debt advice to anyone who needs it. Whilst we’ve grown a lot since our creation as a family-owned company in 1992, our mission has remained the same – to help people become debt-free through clear, honest advice and debt solutions that work.