Merchant Logo
Rated
Exceptional
Service
4.9
/5

5

4

3

2

1

1,512

96

8

6

5

1,627

ratings over the past year

Displaying all 1,799 reviews
Trusted Customer
2 days ago
Date of purchase: 10/09/2024
I was directed to pay plan via my bank for helpf and advice… From the first initial phone call up to date the advice and support provided by payplan has been excellent. The first advisor allmas cu
...
Read all
Merchant Logo
Hannah
PayPlan
11 hours ago
Hi there, Thank you for taking the time to share your review. We really appreciate it! Kind regards, The PayPlan Team
Trusted Customer
2 days ago
Date of purchase: 10/09/2024
Good
Merchant Logo
Hannah
PayPlan
11 hours ago
Hi there, Thank you for taking the time to share your review. We really appreciate it! Kind regards, The PayPlan Team
SA
Sandra
Edmonton
2 days ago
Date of purchase: 10/09/2024
What Sandra said about PayPlan:
The people I spoke to on the call were extremely patient with me. They took the time to explain everything and checked that I understood. They were also helpful to explain anything I did not find cle
...
Read all
Merchant Logo
Hannah
PayPlan
11 hours ago
Hi there, Thank you for taking the time to share your review. We really appreciate it! Kind regards, The PayPlan Team
Trusted Customer
3 days ago
Date of purchase: 10/09/2024
Very helpful and sympathetic
Merchant Logo
Hannah
PayPlan
11 hours ago
Hi there, Thank you for taking the time to share your review. We really appreciate it! Kind regards, The PayPlan Team
Trusted Customer
3 days ago
Date of purchase: 10/09/2024
Is been fantastic to get help and support and understanding how to get back on track with life would recommend to anyone that really needs help and support. Many thanks to the team
Merchant Logo
Hannah
PayPlan
11 hours ago
Hi there, Thank you for taking the time to share your review. We really appreciate it! Kind regards, The PayPlan Team
KA
Karen
3 days ago
Date of purchase: 04/09/2024
What Karen said about PayPlan:
Very helpful and friendly
Merchant Logo
Hannah
PayPlan
11 hours ago
Hi there, Thank you for taking the time to share your review. We really appreciate it! Kind regards, The PayPlan Team
Trusted Customer
3 days ago
Date of purchase: 10/09/2024
Very good they help with everything u pay out until u agree with a payplan very good service
Merchant Logo
Hannah
PayPlan
11 hours ago
Hi there, Thank you for taking the time to share your review. We really appreciate it! Kind regards, The PayPlan Team
Trusted Customer
3 days ago
Date of purchase: 10/09/2024
I recently sought help from a pay plan and I couldn’t be happier with the outcome. From the moment I reached out, the team was professional, understanding, and truly empathetic towards my situation. I
...
Read all
Merchant Logo
Hannah
PayPlan
11 hours ago
Hi there, Thank you for taking the time to share your feedback - we really appreciate it! Kind regards, The PayPlan Team
Trusted Customer
3 days ago
Date of purchase: 10/09/2024
A good idea to confront your finances, good communication and transparency
Merchant Logo
Hannah
PayPlan
11 hours ago
Hi there, Thanks for taking the time to leave your review, we really appreciate it! Kind regards, PayPlan
Trusted Customer
3 days ago
Date of purchase: 10/09/2024
So grateful.
Merchant Logo
Hannah
PayPlan
11 hours ago
Hi there, Thank you for taking the time to share your review. We really appreciate it! Kind regards, The PayPlan Team
About PayPlan
We offer free, simple debt advice to anyone who needs it. Whilst we’ve grown a lot since our creation as a family-owned company in 1992, our mission has remained the same – to help people become debt-free through clear, honest advice and debt solutions that work.
Read all
Kempton House Dysart Road, Grantham, Lincolnshire, NG31 0EA, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Part of the Treefo initiative
We work with Ecologi to fund tree planting projects in exchange for the reviews collected by PayPlan
Why trust Feefo reviews?

About PayPlan
We offer free, simple debt advice to anyone who needs it. Whilst we’ve grown a lot since our creation as a family-owned company in 1992, our mission has remained the same – to help people become debt-free through clear, honest advice and debt solutions that work.