How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

PayPlan Reviews

https://www.payplan.com

Rated

Exceptional

Service

4.9

/5

5

4

3

2

1

1,452

104

8

3

9

1,576

ratings over the past year

Displaying all 3,042 reviews

Trusted Customer

2 hours ago

Date of purchase: 08/07/2025

Help I needed

Excellent. Concise, appropriate.

0

See full customer review

DA

Dan

2 hours ago

Date of purchase: 08/07/2025

What Dan said about PayPlan:

Brilliant l service.

0

See full customer review

Trusted Customer

2 hours ago

Date of purchase: 08/07/2025

Amazing service and communication

Amazing so helpful can't thank you enough This is the 2nd time you have helped me... Due to unforeseen circumstances I needed help and had no hesitation in contacting you.. I would recommend you to...

Read all

0

See full customer review

Trusted Customer

3 hours ago

Date of purchase: 08/07/2025

I wish I contacted PayPlan sooner. I have control over my finances again!

Very efficient service to take info using the bot. When dealing with the staff via WhatsApp and email they have been transparent and informative as to what my options are and suggesting opening a...

Read all

0

See full customer review

Trusted Customer

4 hours ago

Date of purchase: 08/07/2025

Excellent

0

See full customer review

AS

Aspen

Nottingham

5 hours ago

Date of purchase: 08/07/2025

What Aspen said about PayPlan:

Really simple and fast.

They made what I thought would be a long and draining process simple, I didn't have to call and speak directly with the team it was done over web chat which is a better option for me personally. The...

Read all

0

See full customer review

Trusted Customer

5 hours ago

Date of purchase: 08/07/2025

Excellent.

0

See full customer review

Trusted Customer

6 hours ago

Date of purchase: 08/07/2025

Good

Good, helpful compassionate

1

See full customer review

Trusted Customer

6 hours ago

Date of purchase: 08/07/2025

Excellent quality service.

Friendly and helpful. The advisor I spoke to was excellent, she put me at ease and made me feel respected. All in all, an excellent service.

0

See full customer review

Trusted Customer

6 hours ago

Date of purchase: 08/07/2025

Supportive and non judgmental advice. Option to communicate in different ways available. Clear instructions to complete paperwork.

0

See full customer review

Not received a review invite?

About PayPlan

We offer free, simple debt advice to anyone who needs it. Whilst we’ve grown a lot since our creation as a family-owned company in 1992, our mission has remained the same – to help people become debt-free through clear, honest advice and debt solutions that work.

Read all

0800 316 1833

Kempton House Dysart Road, Grantham, Lincolnshire, NG31 0EA, United Kingdom